Broadband VoIP Phone Spot

VoIP Service - 9 Facts You Need To Know

2010-10-18T08:22:00.000-07:00

VoIP Service is one of the hottest technologies on the internet today. And, unlike so many other internet services, VoIP service - in place of a standard telephone service - actually provides real value to the user.

So what exactly is Voice over IP (VoIP)?

Voice over Internet Protocol. Simply the ability to transmit Voice traffic (an analog conversation) over the internet (a packet based protocol or data conduit). This is done much the way music is digitized when converted to MP3.

You have probably heard of Voice over IP or VoIP before, and maybe even used it, but check your knowledge against this list of 9 need to know facts:

VoIP is an exciting new technology, but it's not yet perfected Skype, and now Google Talk, are the easiest ways to get started Some VoIP Service companies that are here today will be gone tomorrow A VoIP phone is only as reliable as your broadband internet connection You don't want to rely on a VoIP phone line for 911! VoIP phone service does not carry the same legal protections as a landline Low introductory prices for VoIP service will likely increase later, maybe a lot Long distance is getting cheaper all the time, removing some incentive for VoIP VoIP is the future, and merits looking into
VoIP is exciting, but not perfect

We all love something for nothing, but have you ever heard the phrase "There's no such thing as a free lunch?" Sure you have. With Voice over IP, keep in mind that it is a relatively new and developing technology, and the "price" can be lack of quality.

The internet is designed to pass data packets. The ability to resend packets that are lost in transmission is built in to the way the internet works. This works great with data packets - keep resending until the recipient gets it or a predetermined timeout factor.

If a packet is lost with voice, however, how does the person speaking know to stop talking until the packet arrives at the other end? Getting the picture? Think early days of cell phones (depending on where you're at you might be thinking of cell phones today!).

Anyone who has used VoIP, and you probably have been on the receiving end of a VoIP call whether you knew it or not, knows that drop outs and dropped calls do happen. Many businesses are beginning to use VoIP to save money on long distance. Next time you receive a call from a business and the line quality "waffles" a bit, you are probably on a VoIP call.

Skype (or Google Talk) is a must for anyone interested in VoIP

You simply MUST checkout this technology. It primarily turns your computer, with a microphone and speakers (preferably a headset), into a telephone. When you login to Skype, Skype servers can then connect others to you automatically when they "dial" your username.

You can call any other Skype user, who is online, for free. With inexpensive minute packages, you can call any phone number in the world.

WIFI enabled cell phones even have the ability to make skype phone calls right from the phone's menu. This saves paid minutes for other calls and allows international calling to be free.

I know several businesses with employees scattered around the world who keep everyone in touch via free skype calls.

What VoIP companies will be around for the long haul?

Not all VoIP companies are like Vonage, and Vonage is... well, have you noticed that the Vonage stock IPO (initial public offering) was less than well received, with the price of the stock quickly falling 50% and more?

Vonage is probably the best known VoIP company, and if you prowl the internet chat rooms and newsgroups you will see an awful lot of complaints about dropped calls and other quality and service issues. The company may ultimately get the kinks worked out and improve their reputation, but only time will tell.

Many other VoIP companies may not last very long. Don't you kind of wonder about a business that pays up to $200 for a residential VoIP Service referral, as long as the referral stays a $20/month customer for at least two months? I know of one such company. Scary.

Not a big deal if you are just playing around with VoIP on a second phone line and trying to save a little on long distance. But what happens to number portability when the company that has your number no longer answers their phone?

Reliability of the Internet

With Voice over IP, don't forget what IP stands for - Internet Protocol. Is your internet service ever down, or sloooow? Guess what that does to your VoIP service; that's right, what service!

Even if you have the most reliable ISP or Internet Service Provider, the VoIP call needs to get to the other end after being properly routed everywhere in between. If any part of the path fails and cannot quickly redirect, your call is either dropped or nonexistent in the first place.

In order for VoIP service to work well, the entire network must support something known as QoS, which stands for Quality of Service. Problem is, not every path on the internet supports QoS, at least not yet.

Just like a chain, a Voice over IP phone call is only as good as its weakest link.

And that leads right into the next point..

Do NOT rely on a VoIP phone line for 911

Now I know there are those of you who are young, single and carefree who maybe have never had to call 911 in your life and don't expect to have to.

But it's not just seniors and families with children who have medical emergencies, whether it be for someone who lives in that residence or a visitor.

What about fire? What if you have to call the Police?

Do you ever want to pick up the phone to dial 911 and not get an immediate dial tone? Do you ever want to have to redial because the call was dropped? Do you ever want to get routed to the wrong 911 dispatcher? Or have the dispatcher not get your correct address on their screen?

Emergency 911 service is yet to be available with many Voice over IP services in most areas of the United States. Some providers in fact will only let you make OUTBOUND calls from your home because of this (they want you to keep a land line for now).

For those where it does work it depends on the correct data being entered in their master database somewhere and for the routing algorithms to work correctly for your call to get to the correct 911 emergency call center.

Traditional landlines have a variety of legal protections, but not VoIP phone service

With the current attitude of the US Government to keep chipping away at the Consitution in the name of anti-terrorism, I don't expect that many, if any, legal protections will be extended to VoIP. Certainly none that will protect you from Uncle Sam that's for sure. And YES, VoIP calls can be traced, even over encrypted connections!

Don't be sucked in by low introductory rates

We all know how it works. 3, 6, 12 months at a low price, then huge increase once they've got you hooked. Companies like Vonage started out with rates around $50/month. Now they offer intro rates of $20 - $30/month.

You know where they want to go with those rates. Up. The higher the better for them. Quite possibly back toward $50/month.

The only thing that will prevent that from happening is competition. But in order for competition to keep prices down, the customer, that's you, have to be willing to endure the inconvenience of jumping ship. That's a task certain to be more painful if you try to take your phone number with you.

Can you count on the VoIP service provider to make it easy for you to switch to one of their competitors? Can you spell "Busy Signal"? Sure you can. You've been there before. It's not like being able to walk in the office of your local phone company where you can speak to someone in person!.

And for $20 - $50/month, you can buy a lot of long distance these days; which leads me to the next item..

Long distance just keeps getting cheaper

If your primary reason for giving up the quality and reliability of a land line is to get free long distance, your reason is getting smaller every day.

Why? Long distance rates are coming down. Between competition and the fact that telecommunications companies are themselves using Voice over IP to route long distance traffic. The difference, though, is that telecoms use dedicated networks with high dollar equipment to eliminate the dropped calls and to keep the quality of the call in line with what their customers expect.

Many traditional phone customers are being offered unlimited calling packages now. And who doesn't have some spare minutes on their cell phone package to use for a long distance call now and then? The attractiveness of free calling via a VoIP service is diminishing daily.

Conclusion: The future of VoIP

Bottom line? Voice over IP is here to stay. It is the future. For those who feel like being a pioneer, new technology can be fun. Just remember what can happen to pioneers, they get arrows in their back!

If you fancy the latest in technology, take Voice over IP for a test drive, I am.

But when I have a really important call, or I don't want to make a bad impression or I'm calling someone older who doesn't hear so well any more - I pick up a land line, dial 1+ the number and show some respect for the person on the other end of the line.

For more information about Voice over IP and other Windows and Computer issues, visit the author's website at http://www.FreeComputerConsultant.com

Roger DeReu has been working with PC's, as a programmer, IT specialist and independent consultant, since 1984. He currently consults primarily with small and medium sized businesses in the Midwest. He is a Microsoft Certified Professional and Small Business Specialist. The FreeComputerConsultant website was originally created to be a free resource for the employees of his clients to have access to his knowledge for benefit of their home PC's.

Roger's daily computer blog can be found at http://FreeComputerConsultant.WordPress.com

VoIP Phone Systems

2010-10-17T12:08:00.000-07:00

VoIP phone systems are used with Voice over Internet Protocol technology. VoIP is the technology used to transmit audio as data or Packets over the Internet to either a computer user or to a landline telephone. VoIP is increasing in popularity, as it is highly valued for its great quality, low cost, sometimes completely free and has incredible features. VoIP phone systems are a viable solution for business needs as well. This will also allow long distance calls for either free or for just pennies compared to traditional phone services.

You can also use VoIP technology by using Instant Messaging services that have voice options enabled. These include, AOL, Yahoo Messenger with VoiceInstant Messenger, Ebay's Skype, MSN and even Google has started their own VoIP messenger.

When using VoIP services, you can simply use a microphone and speakers to communicate with your caller. You need a High Speed Internet connection to allow for your calls to be in real time, and you will also need a soundboard and computer that is up to date with VoIP technology. You may also need a phone adapter for converting standard telephones into VoIP phones, or a VoIP phone.

VoIP phone system adapters are another means of communicating with VoIP. A VoIP phone adapter will connect between your standard telephones, and your Internet modem. Your phone adapter will come with installation and user instructions. Generally, you will need to power off your computer, then connect the adapter to your Internet modem and then plug your telephone into the adapter's phone jack. Power everything back up and you should be good to use your phone. You will need to make sure that you have VoIP service previously installed.

You can also purchase a VoIP phone, specifically designed for use with your VoIP service. VoIP phones come in both corded and cordless forms. VoIP corded phones come with many features. You can purchase a desktop phone that includes speaker phone, Call Waiting, Hold, Speed Dial, Transfer, and programmable keys such as Menu, Dial, Volume, Transfer, Cancel, and Headset or Speaker mode.

New 2 line VoIP corded telephone are also available. Some of the features that come with a phone include 3 Way Conferencing, phone to phone/PC or phone to gateway direct dial. These VoIP phone systems are perfect for small businesses or for use in the home office.

VoWiFi is another option which is becoming popular. VoWiFi stands for Voice over Wireless Fidelity. This is the use of VoIP over a wireless connection. A VoWiFi phone operates by using a wireless network's access point. The advantages of using VoWiFi, is that you can easily pick up network signals or "hotspots" for free. However, VoWiFi will not work if it is out of a wireless range, and immediately you will be terminated from your call. If you have a wireless network that you are local to, you will find VoWiFi to be a great advantage and extremely cost effective.

Another popular choice in VoIP phones is the cordless VoIP phone. These cordless VoIP phones are not the same as VoIP wireless or VoWi FI phones systems. These phones are similar to cordless standard phones. They will work in your house, but not outside, apart from your basic VoIP service.

Issues with network connectivity has driven the need for Hybrid VoIP phone systems. A hybrid is a cross between a cellular phone and VoWiFi. A Hybrid will place your call when you are in your cellular network range, and then, to prevent roaming charges, can pick up free VoWiFi by entering a hotspot. This is a great combination of two technologies and time will tell where the hybrid phone will evolve in the future.

In conclusion, VoIP is an advancement in telecommunications that is here to stay. Whether you use your computer, and Internet Messaging program, a VoIP phone adapter, VoIP cordless or corded phones, VoWiFi or Hybrids the future points to VoIP as the telecommunication method of choice. Today you can choose from VoIP phones, headsets, and even VoIP videophones that work as a web camera incorporating video with your audio. Talk has become very cheap or even free with VoIP phone systems!

Mike Rohan makes it easy to understand and take full advantage VoIP phone system.Make your phone cheaper or even free. To learn more visit =>VoIP Phone Systems [http://www.1st-4-voip.com]

Mini 3.5mm Flexible Microphone for PC/Laptop/Skype

2010-10-16T10:17:00.000-07:00

You can take it with you! This slim 6.7 inch mic will slip easily into a laptop case (unless it's a form-fitter!), and features a flexible cable for easy positioning. Installation is as simple as Plug & Play - no drivers or software are necessary. Use it with Skype, for VOIP applications, or chat programs. Adjust the microphone's settings from your PC's audio control panel. Does not require an external power supply. (***Note for Mac users: Apple Mac computer hardware requires a mic with its own power supply. This mic may not be suitable for use with Apple/Mac computers. Check with Apple for your particular model if you are unsure.***)
Sensitivity: -54±3dB
Frequency Range: 100-5KHz
Jack: 3.5mm
Length: 17cm (slightly over 6.5 inches)

Price: $2.95

Click here to buy from Amazon

NetTalk Duo Reviews

2010-10-15T22:14:00.001-07:00

NetTalk.com, Inc has a spanking new gizmo to offer VOIP (Voice over Internet Protocol) users. It recently launched NetTalk Duo, which is to be considered as MagicJack’s greatest competitor in the market. Recent marketing research and strategies have shown that it will take awhile for MagicJack to come up with anything to level with this new internet wonder. NetTalk Duo is not your typical VOIP for several reasons. First, its portable and palm-size sleek design can make you carry it anywhere. Second, apart from it can connect you to your loved ones and other important people anywhere in US and Canada, it offers a lower international call rate and provides an even more economical go signal with its unlimited free calls to fellow NetTalk Duo users. Unlimited, International, and Free. What more can you ask for? Of course we cannot leave NetTalk Duo’s grandest and probably its incomparable feature: computer-less. Yes, you read it right. Say goodbye to hefty CPU’s, entangled wirings and cables, and most importantly, bid farewell to running electricity bills. This VOIP wonder offers same VOIP service minus energy, hassle and money consumption. You can easily and directly plug NetTalk Duo to your internet router. If MagicJack uses USB connection, NetTalk Duo befriends Ethernet connectivity and lessens your toil from using a computer and that is one huge convenience escalation.

For only $69.95, you can reach your family, relatives, friends and business partners be it in US and Canada or anywhere in the world without worrying about the cost. This enchanting purchase comes with everything you need for a quick installation, including a 3-ft. Ethernet cable, USB cable and a USB for easy plug and play. The user has to deal with high-speed Internet and start a traditional telephone or wireless cable. Other features of the Duo includes 411 directory, local toll-free 911, three-way incoming calls, call waiting and caller ID. For uninterrupted services, you just have to pay $29.95 for renewal of unlimited landline and mobile number phone calls. It does not require any installation and ensures superior clear and crisp audio feedback quality local and elsewhere.

So what are you waiting for? We are in the golden times when less is more. In this complicated world we live in, we need to make things as simple as possible. More calls for less work and effort. There is no VOIP phone that can do better than NetTalk Duo.

Update: I’ve included a very complete review by one of our readers.

isclaimer,
NetTalk has graciously sent one of their new DUO for testing and dissembling. This report will be factual and non biased.
In no way am I connected, affiliated with to/or indebted to the NetTalk identities.
I am a customer of the TK, able and willing to test.
Philip

Delivery and packaging:
UPS arrived unannounced and unexpected, wife who caters to my eccentric, collected the standard 10×8×5 cardboard shipping box and demanded “What is this? What have you gone and ordered now?

Not knowing who it was from, and not knowing what to expect inside, I slunk down to my office and opened the box with trepidation.

Sitting in a mass of scrunched up copy paper packaging (unprofessional, but better than styro peanuts) sat a sturdy coulourful (blue,green and white), 5×7×3 netTALK DUO box.

Marketing and aesthetics:
At first glance the Duo’s box seems to grab my attention, the picture of the new device prominently displayed in the top half of the cover. On closer examination (maybe this is only me) the small white lettering on the green and the green on white background, was difficult to read. The back cover depicts the DUO and its 2 connection methods.
On opening the box, an air bag the size of 2 standard bars of soap was found on top of a welcome mat card. Removing the mat uncovered a “Quick Starter Guide” and a blow molded cardboard panel which safely housed the DUO in a formed recess.
The DUO is a slick shiny black box the size of 2 match boxes, with a noted feature of corners being cut (joke, funny). A second shallower recess (empty) was evident adjacent to the DOU’s (more on this later).
Below this panel resided, Ethernet, USB cables and the USB power supply.

It should be noted that the weight/thickness of the box need not be as substantial. The size could be reduced to eliminate the need for the air pillow and better accommodate the ¾” short blow molding panel. Shipping from China could house more units in standard shipping cartons.
Note: the right upper corner had what appeared to be rodent teeth marks, poor quality control at shipping.

Assembly and installation:
Like a kid with a new toy and an experienced TK6000 user, I immediately assembled the DUO, plugged in the Ethernet cable and powered the unit.
Almost instantaneously I received a ring back and was able to make a test call (to myself, LOL).
I now sat back and perused the Quick guide, Whew! I installed it correctly without instruction… (instructions are for the weak and uninitiated as well as for confirmation to the initiated)

First issue,
Following the enclosed instructions, I activated the Account Manager https://webvm.nettalktelecom.com/customer/index.php? but could not locate the Password and User name which should have been attached to the blow mold panel, several minutes searching located the scrunched slip of paper in the lower corner of the box (had I not been a TK user I would not have know what to look for) assume this should have been secured in the shallow depression on the blow mold panel..

Second Issue:
The registration went well until I attempted to input my valid Canadian address, (cannot access phone numbers until this section is complete and validated).

Quote:
The E911 will no longer accept a Canadian address, (note: I already have 2 TK6k listed at Canada address).

In order to access the portal for a number selection, you will have to introduce a pseudo (USA Address).

BEWARE… Should you or your family dial 911, Emergency Services will respond to the pseudo (USA Address). Philip

TESTING:
First connection was to an “EnGenius ESR-9752” via Ethernet cable, 30' length and remote from the communications room (in the basement). This circuit is not specified in the router as catering to VOIP and so does not benefit from having a designated IP or QOS.
As note earlier, almost immediate provisioning was accomplished. The new status light turned green and the Ethernet activity lights provided indication of network traffic.

To be fair in my assessment, a 10/100 switch was installed on this Ethernet cable, the DUO along with a TK6k were connected to this remote station (dining room), each with a standard POTS corded handset and their respective supplied power supplies.
On power up the DUO responded to provisioning in ½ the time required for the TK.

Several days of call testing revealed clear uncluttered audio quality.
Note the TK has a reserved IP and QOS, the DUO still straight through connection (no IP reservation or QOS).

As the connection quality and ease of connection may be related to my network, the switch along with its downstream compliment (DUO & TK6k) will be soon traveling to alternate sites for further evaluation. Further report will be forthcoming.

To unclutter this test bed, the individual power supply cubes were replaced with a powered 7 port USB hub, both units are happy with this new power arrangement.

The ability to connect the DUO via USB cabling will wait for a unfettered working version of the driver. :geek:

View the original article here

VoIP Deployment For Dummies

2010-10-04T09:17:00.000-07:00

So you're in charge of implementing a VoIP phone system for your organization? VoIP Deployment For Dummies is a crash course in Voice over Internet Protocol implementation!

Here's how to analyze your network and implement a VoIP phone system, manage and maintain it, keep it secure, and troubleshoot problems. You'll learn how to plan the rollout, work with Session Initiation Protocol (SIP), handle fax issues, and keep your users happy.

Understand how VoIP works, common misconceptions about it, and the pros and cons for your organization
Compare and comprehend hardware and software choices
Discover the options for touch tones and faxing via VoIP systems
Analyze network devices, IP addresses, connections to remote sites, and other aspects that will affect VoIP implementation
Draw up a test plan, check out both voice and fax transmission, get a report, and schedule the installation
Investigate SIP call generation, identify the elements, understand cancelled calls, and re-INVITE calls
Troubleshoot your system, identify call variables, trace the source of a problem, manage trouble tickets, and resolve failures
Manage latency, jitter, and flap, and take advantage of Wireshark
Find out what to expect when your system goes live

Written by an expert with extensive real-world experience in VoIP implementation and management, VoIP Deployment For Dummies provides the know-how you need. You'll be able to implement your system and manage any issues proactively, which is sure to look good to your boss!

Price: $29.99

Click here to buy from Amazon

Switching to VoIP Phone Service - Does it Add Value to Your Business?

2010-10-03T14:54:00.000-07:00

Why does switching to a broadband VoIP phone service make sense?

VoIP phone systems are flexible, feature rich systems that reduce telecommunication budgets without compromising on voice quality or features. In fact, VoIP has uses way beyond the capabilities of conventional phone systems such as virtual phone numbers, voice mail and fax forwarding, switching from Wi-Fi to cellular network, and more.

In spite of the strides in VoIP technology, many businesses have reservations about adopting VoIP. Their concerns are - substandard voice quality, insecure network, dependence on internet connectivity, cost and complexity of implementation. In this article, we discuss how the benefits of VoIP overshadow the drawbacks, and how to maximize your VoIP system.

Why should you select VoIP phone systems?

VoIP will undoubtedly add value to your business. Here's how:

Improving VoIP technology

Early VoIP restricted users to computer systems and average voice quality. Today's standard phones (with VoIP adapters) and IP phones promise high voice quality, mobility, and various useful features. Existing data networks are utilized by businesses to manage phone calls within the office, leading to huge savings and increased productivity.

VoIP reduces telecommunication costs

Traditional phone systems involve the administration and maintenance of costly infrastructure as per industry regulations. With VoIP, businesses reduce implementation and maintenance overheads by maintaining a single network for voice and data. Movement of employees that typically costs $100 per head is now as simple as plugging an IP phone into another broadband network jack. VoIP providers too fall cheaper than traditional phone system vendors.

Mobility and accessibility with VoIP

An IP phone can be used wherever there is broadband. You can take calls from clients and associates from office, home, a hotel or even a friend's place without their trying your cell phone. Many VoIP systems include software that allows you to make and receive calls on your laptop with a headphone and microphone unit.

Easy VoIP configuration

VoIP phone systems can be configured to forward voice mails and faxes to your email inbox and read emails into voice mail. You can easily manage your messages and mails from one place.

Virtual phone number

You may want your business to have an area code of another region if you are targeting customers there. With VoIP, you can have a virtual phone number with the desired area code.

VoIP improves productivity

Studies show that VoIP systems improve productivity by almost 4 hours per employee per week. VoIP phone system features cut down on the time wasted in managing calls. You can even set your VoIP phone number to ring simultaneously on your cell phone and landline before reaching voice mail, making sure you never miss an urgent call.

Making the most of VoIP phone systems

As you can see, VoIP has much to offer. If you still have concerns about potential hurdles, these tips will help you stay on top of them.

1. Hire VoIP service vendors

Though a standard VoIP phone system is fairly simple to install, hire a VoIP service provider for larger projects. Your network provider may also have a VoIP solution for small businesses and can install and configure it for you.

2. Run a pilot project

Have a small group of people use the VoIP system and verify its usefulness to your business. Once you're satisfied, roll it out across the office. Retain your traditional phone system as a backup during this phase.

3. No missed calls with call forwarding

Configure VoIP phone systems to forward unanswered calls to a cell phone or landline. If there's ever an electricity outage, you won't miss any calls till your backup (generator, etc.) gets going.

4. Secure your network

The only way to circumvent call hacking is to protect your network from denial-of-service attacks and digital hackers. Network security should always be updated and meticulous.

VoIP phone systems are an economical option with all the advantages of a technologically evolved telecommunications system. Small businesses can reduce travel costs with high quality videoconferencing in real time, call center applications, and other compelling benefits of VoIP. With latest wireless phones offering seamless switching between mobile and Wi-Fi networks, VoIP users can look forward to more cost savings and attractive offerings.

Daljeet Sidhu is at TradeSeam. Read our VoIP Service Providers blog article, Small Business VoIP blog article.

VOIP Telephone - Separating the Lies From the Truth

2010-10-02T23:47:00.001-07:00

Broadband VOIP telephone service for both business and residetial purposes.

VOIP telephone and voice over ip systems are changing the way people talk on the phone. A VOIP telephone is now helping corporations change their global communications policies and is putting them more in touch with international business partners. A VOIP telephone is changing the way personal users talk to their families and giving them more time to share and communicate like it was originally intended. Distance no longer needs to mean cost thanks to VOIP telephone services.

Having a VOIP phone may make you the most popular person in the office. Imagine having the capability to use your VOIP anywhere in the world and still get excellent rates, possibly even pay no money at all, for long distance phone calls. Incoming calls can be automatically moved to your VOIP phone, regardless of where you have decided to connect to the VOIP network. This gives the VOIP phone user a great deal of mobility and functionality, on the road or abroad. The VOIP telephone is certainly the thinking person's communication device, enabling the entire world to draw closer as the user continues to move through it.

Business VOIP is one of the most popular services available from VOIP providers. Most providers offer free VOIP telephone numbers to use nearly everywhere in the world. These numbers are arranged through organizations that compile and connect people on VOIP networks. VOIP User is one of these organizations and it enables customers the ability to connect to any network and at time anywhere in the world for free. This mobility makes VOIP telephone systems the wave of the future for corporate users and for business VOIP plans.

You can also use a VOIP call center to enable connectivity for customer service at all hours of the day, every day, any day of the year. This type of service is unique to VOIP users because the VOIP call center can actually be mobile, too. As long as the VOIP call center user has a good connection to the internet or to another network, helping out with customer service calls is possible.

Many VOIP systems or providers also provide a series of bundled extras for no extra charge. This PSTN features include great items like 3-way calling, call forwarding, call waiting, automatic redial, and the ever-popular caller ID. The services VOIP call centers provide are also bundled with these great features, making VOIP an even more popular choice among people looking for a great deal with great service features as well. It is a program that seems too good to be true to many people, but the technology is real and the programs work just as they say they will.

The future in terms of VOIP telephone systems is here. Without a doubt, VOIP telephone technology is on its way to taking over the communications work and establishing new trends within a matter of mere years. As systems change and evolve to offer even more capabilities to customers, the customer base of companies like Vonage VOIP will grow significantly and people will flock to VOIP providers to upgrade their existing telephone services to something better. VOIP will change the way we communicate once again.

For more information on VOIP Telephone including Cell Phones and Other Telecommunication Topics visit our website.

magicJack - No More Phone Bills - Free Local & Long Distance Calls!

2010-10-01T08:18:00.000-07:00

With magicJackTM never pay a monthly phone bill again. Simply plug the magicJack into the USB port on your computer with a highspeed internet connection, plug in any phone or phone system and you're done! Easy VoiP telephone service. Never again pay a monthly telephone line charge or any bills for local or long distance calls! With Magic Jack there are no contracts. There are no hidden charges or fees.

Price: $44.95

Click here to buy from Amazon

VoIP PBX Solutions For Businesses - What to Look For

2010-09-30T11:09:00.000-07:00

Business communications has always been a challenging arena for management....subject to cost, function, reliability, and other pressures and concerns. The emergence of VoIP technology....and specifically application to PBX systems via IP based protocols....has provided an enormous opportunity for companies to reap many benefits.

Many companies today have multiple office locations around the country or around the world. Currently, each office uses its own PBX system and inter-office phone calls are routed through the PSTN and charged long distance and international rates by carriers. Most companies also employ workers on a part time basis who work from their homes. Those workers get reimbursed for telecommunication expenses they incur while performing their duties. It just makes business sense for companies to explore alternatives to consolidate their telecommunication systems and reduce costs.

The answer......purchase a Voice-over-IP enabled PBX system and deploy it in a Virtual Office setup.

Voice-over-IP (VoIP) is a fairly new technology for transporting voice calls over the Internet which allows users to realize substantial cost savings on long distance and international calls. Besides cost effectiveness, VoIP enabled PBX systems (or IP PBX) offer easy integration with existing telecommunications systems and are characterized with low operating costs as their upgrade is done through software updates rather than more expensive hardware replacement. Additionally, the technology simplifies the communication infrastructure (no need for separate voice and data cables) while offering high scalability.

Virtual Office models are used by companies that want to consolidate their communications, reduce costs and achieve more cohesive corporate images. To implement the model, a company has to install a single IP PBX system in its headquarters and distribute to employees IP phones or regular phones with VoIP adapters. Employees can make intra-office and inter-office phone calls through dialing PBX extensions. Such calls are routed through the Internet and are practically free. Company customers, on the other side, can dial a single inbound number plus extensions in order to reach the company's employees. The latter receive the calls on their IP/Regular Phones at any location in the world with Internet connectivity.

So what kind of a VoIP PBX solution does your business need? - a turnkey Virtual Office solution that could be customized to meet your company specific needs.

My recommendation for this solution is the highly acclaimed package from Packet8. Recently 8X8, Inc's Packet8 Virtual Office Solution for small and medium sized businesses received Network Computing Magazine's Editor's Choice award over competitive offerings from Covad Communications and Velocity Networks. That's some pretty stiff competition....and says a lot about Packet8's performance. The Packet8 Virtual Office solution received the highest overall rating for its rich feature set, call management tools and low subscription price.

The Packet8 Virtual Office is a cost-effective, easy-to-use alternative to traditional PBX systems that allows users anywhere in the world to be part of a VoIP-hosted virtual phone system that includes auto attendants, conference bridges, extension-to-extension dialing, business class voicemail and ring groups, in addition to a rich variety of other business telephone features normally found on high-end, premise based PBX systems. Their Virtual Office reduces an organization's telecommunications total cost of ownership (TCO) with a minimal initial investment combined with unlimited local and long distance business calling throughout the United States and Canada and Packet8's low international rates.

Now.....here's an overview of what to look for when making the business case for investment in VoIP technology for a VoIP PBX solution:

* Ways to save money for corporations.....

- Eliminate or reduce intra-office toll charges

- Avoiding service and support contracts on existing PBX hardware

- Eliminate the need for on-going Centrex services -- and charges

- Reduce expansion costs via lower costs for adds, moves and changes; lower user hardware costs

- Reduce the on-going costs for separate voice messaging systems

- Provide productivity benefits for remote and traveling workers who can be empowered with the same integrated capabilities as office workers

- Reduce user training and learning on phone and messaging systems

- Cost-effectively implement unified messaging

- Improve security

- Reduce systems downtime and improve performance

Additional benefits for call centers.....

- Virtualize call centers, allowing more flexibility in the center's configuration....either helping consolidation efforts, or providing enterprise capabilities to telecommuting call center workers

- Improve customer support services and reduce abandoned calls and call times

- Improve customer satisfaction and reduce customer turnover via improved call center services

Cost considerations....

- VoIP telecommunication hardware and software

- IP phone sets or soft phones

- Network upgrades for possible quality of service and performance upgrades

- Implementation labor and professional services

- On-going support and administration labor

- Support and maintenance contracts

- Increased support calls and potential user downtime losses on initial deployment

- IT Training

- User Training

- Write-off, write-down and disposal costs for existing telecommunication assets

Potential project risks......

- Quality of service/performance

- User training and adoption

- Administration and support skill levels and resources

- Proprietary vs. open systems interoperability

How Does The Solution Work?

Inter/Intra office calls.......

Caller A, who is located in the corporate headquarters, wants to make a call to Caller B, who is located in the corporate headquarters or in any of the company's offices worldwide.

Caller A picks up his VoIP device (IP phone, phone with adapter or softphone) and dials Caller B's extension.

The VoIP PBX server searches its internal database and obtains call routing information about Caller B The VoIP PBX server routes the call to Caller B's VoIP device.

If the destination number is unreachable, the system forwards the call to Caller B's voicemail.

As soon as Caller B picks up his VoIP device the conversation starts.

During conversation Caller A's VoIP device convert voice to digital packets and send them to Caller B's VoIP device and vice versa.

Both A and B can use traditional PBX functionality, like call on hold, caller ID, call forward, etc. Calls are free

Outbound calls.......

Caller A, who is located in the corporate headquarters, wants to make a call

to Caller B, who is a company customer.

Caller A picks up his VoIP device (IP phone, phone with adapter or softphone) and dials the customer's number.

The VoIP PBX server searches its internal database and obtains call routing

information about the VoIP carrier, who should terminate calls to Caller B's area code.

The call is routed to the VoIP carrier.

The VoIP carrier terminates the call to Caller's B number over the PSTN.

During conversation, Caller A can use traditional PBX functionality, like call on hold, caller ID, call forward, etc.

Calls are charged on time basis at pre-negotiated rates with the VoIP carrier

Inbound calls.....

Caller A, who is a company customer, wants to make a call to Caller B, who is a company employee.

Caller A picks up his phone and dials the company's central access number.

The VoIP PBX server prompts the caller to enter an extension.

Caller A dials Caller B's extension.

The VoIP PBX server searches its internal database and obtains call routing information about Caller B.

The VoIP PBX server routes the call to Caller B's VoIP device.

During conversation, Caller B can use traditional PBX functionality, like call on hold, caller ID, call forward, etc.

Calls are either free if the company uses a local access number or charged on a time basis if the company uses a toll free one.

Voice over IP (VoIP) technologies carry great promise to reduce telecommunication and networking total cost of ownership while empowering businesses with new capabilities and agility. When making your decision on deploying a Virtual Office VoIP PBX solution consider the strategic and tangible benefits as well as the costs and risks outlined above. If it all seems too overwhelming seek out the assistance of an unbiased independent advisor such as Business VoIP Solution.

Michael is the owner of FreedomFire Communications....including Business VoIP Solution Michael also authors Broadband Nation where you're always welcome to drop in and catch up on the latest BroadBand news, tips, insights, and ramblings for the masses.

Mini 3.5mm Flexible Microphone for PC/Laptop/Skype

2010-09-30T10:12:00.000-07:00

Price: $0.01

Click here to buy from Amazon

Is VoIP Internet phone service right for you?

2010-09-29T14:17:00.000-07:00

Thousands of people each month are VoIP service subscription and have your regular disconnected phone line. Internet phone service is big business for us, the consumers, as it gives us a super cheap alternative to traditional phone service and gives us something very important: CHOICES! Perhaps for the first time in our lives, we are no longer forced to use our telephone services - local phone company is not that great?

VoIP is not for everyone.There are some requirements and disadvantages for the internet that can or can not influence their decision to cambiar.Mayoría people telephone service considers the potential problems associated with VoIP to be children and find that the characteristics of low cost and free broadband phone service outweigh any negatives.

In order to understand the disadvantages of VoIP, it helps to understand a little about what is and how it works.

A brief introduction to Internet phone service

VoIP stands for more popular used to describe the internet telephony service. Voice Over Internet Protocol, means that it is a technical term that describes a set of rules that define how the voice signals are transmitted via standard internet. Some other common terms used to describe VoIP are "broadband phone service" and "IP phone service". As the term implies VoIP, INTERNET SERVICE IS REQUIRED in order to use VoIP.

A small device called a "VoIP adapter" is used to perform complex functions necessary to make possible the voice signals to convey on the internet. The adapter is wired network to your modem router or broadband, and another cable is connected directly to your phone.There are other hardware configurations, but this is the more básica.No phone connectors are required.

During a phone call, the conversation goes through the VoIP adapter and is routed on the internet to its final destination. Why VoIP is so cheap - telephone network are not dependent on expensive companies and switches. With VoIP phone service internet, you can call any phone anywhere in the world. The person you are calling must not also be using an internet phone.

Potential problems with VoIP

Although internet phone service seems and acts like Service regular phone, there are some technological differences that may cause problems with your service from time to time.

E911 dialing is a "must have" for anyone using VoIP as their main phone line. This allows emergency calls to the path to the nearest 911 dispatch Office and identifies its location to the emergency operator. While in 2005 the FCC mandated that all VoIP companies provide E911 service to all subscribers, not all VoIP companies are offering this yet. Is important to choose a provider that you have available in your area service E911 - VoIP your life may depend on it. You are responsible for maintaining your current E911 address to this service to work properly. If you move and forget to change your address with your VoIP provider emergency services will not be able to locate you.A "live" internet connection is required to use VoIP, because calls are transmitted over the internet.This can present a problem when your internet service is down. Broadband is also required by most vendors of VoIP, because internet phone service you need to have enough bandwidth to work properly. Be sure to have on a trusted provider reliable broadband internet service if you are planning on using VoIP as their primary phone. Energy is needed to use the service for internet telephony. Without energy, cable/DSL modem will not work and will not function VoIP - adapter will not have any telephone service.If you live in an area that is prone to power outages, this could be a big problem for you. Existing telephone cabling is not going to work with your new VoIP service unless you make some traditional telephone modificaciones. It's is designed to transmit from the carrier, not the internet switch. If you want to use their existing phones and phone with VoIP you need to disconnect and redirect phone cable connectors entering your house. This is a fairly easy task, but beyond of the scope of this article. Yes using an expandable cordless telephone with VoIP system however, it completely eliminates the need to cheat with any wiring.

Is it right to phone-based broadband for you?

These are some of the most common issues that you need to take into account before VoIP. With an internet phone service switch occurs with most things, there is usually an easy solution that can minimize or prevent any problems.With over 10 million VoIP subscribers in the United States only, it is clear that the disadvantages of VoIP is not keeping people from using it. Yes we take into account the tremendous cost savings, free long distance calls and all free calls features that you get with internet telephone service, more are finding that it's no problem to deal with a few occasional inconveniences.

Ready for VoIP?-compare VoIP providers
Get my free report: what every consumer should know before you subscribe to VoIP
Telephone Internet - the future is here!

Dialog Phone

2010-09-28T11:31:00.000-07:00

Miglia Technology Dialog Phone - USB VoIP wireless phone. Are you ready to take on the world? Miglias Dialog Phone lets you call anyone anywhere in the world for free. Dialog is a wire free phone that offers perfect Skype and iChat AV integration, letting you chat for as long as you want to anyone in the world. Gone are the days of watching the clock when making a long distance call. Now you can call your family and friends every day and chat for hours, because every minute spent on the phone is completely free.This stylish and elegant phone is so easy to use that you will be wondering how you ever managed to live without it.
Price: $61.61
Click here to buy from Amazon

How is the call quality of VoIP? What are the best providers?

2010-09-27T07:26:00.000-07:00

Posted: September 24, 2010 at 9:45 am | Tags: best, call, providers, quality, voip

I am thinking about switching from Cox to a VoIP provider. I have had Vonage and Sunrocket. I loved Vonage, but then I heard about Sunrocket and it was cheaper, so I switched. Sunrocket was horrible, so I switched back to Vonage and it was really bad. I switched back to Cox and that is what I have right now. I am thinking about AT&T Callvantage, but they don’t have an agreement to transfer numbers from Cox. Would it be worth it for me to transfer my number from Cox to Verizon and then to Callvantage or should I find another VoIP provider? If you think I should find another provider which one should I switch to? I live in Rhode Island.

Answer by Roger Vadim
I got Packet8, and I love it!!! but if you had problems with the other ones, you will have trouble with it too….a new provider will not halp you , most problems have to do with you high-speed provider…..here is a guide what and how to do it!!!

Connecting to your VoiP adapter to your network to avoid issues:

1. Connect voip adapter to a vacant port on your existing network router/switch

2. Give your adapter a static IP address from your router/switch. i.e. for a Linksys wrt54gs router, assign the adapter a static IP address of 192.168.1.130, gateway will be 192.168.1.1 (That’s the linksys IP address), subnet is 255.255.255.0 and the dns is whatever your isp uses. If you don’t know it, you can use a dns from level 3. e.g. 4.2.2.1

3. Now, go into your router and look for the DMZ setting. Turn this on, and input the static IP address of the adapter you just made. e.g. 192.168.1.130

4. For those of you who are a bit more knowledgable of networking and MUST use ports instead of the DMZ, the ports for Packet8 are dynamic. They are ever changing. You will need to forward ports UDP 5060-65534 and TCP 8889

5. If after using Packet8, you realize that their is some echo or possibly 1 way conversation, or possibly that you are losing internet connection to your adapter, go back into the router and turn OFF any firewall or SPI settings. If this doesn’t fix the problem, you might have to go back to factory defaults on the BPG510 and place it BEFORE your network router/switch. Placing a 310/410 adapter before the router is NOT an option

That is it. Now, the ports are all open to allow your adapter to work without any issues, HOPEFULLY. LOL!!!

Some notes: If using the BPG510 adapter, to make changes, connect a computer to it initially, and type in 192.168.88.1 then it will ask for a password. The password is “admin” without the quotes. Then change the WAN IP address to what it listed above as an example. You DON’T want to change the LAN IP address. Put in the static IP address in the range of your router like I suggested. When you connect it to the router and all is done, then a computer can be connected on a different port of the router, and still access the BPG510. Instead of the 192.168.88.1, it will be the new wan address you gave it. e.g. 192.168.1.130 . You still have the capability of connecting a computer directly to the lan port of the BPG510 and doing the 192.168.88.1 if you like.

If using the 310/410 adapters, there is no WAN settings. You would change the LAN settings for the IP address you want from your router.

View the original article here

Logitech ClearChat Style Headset

2010-09-26T13:26:00.000-07:00

Customize with colors.
Style

Customize your headset with interchangeable colors: Choose red, blue, orange or basic black.

Behind-the-head design: Increased comfort for extended use.

Convenience

Rotating, adjustable microphone boom: Stow it away while enjoying music and movies.

In-line controls: Conveniently adjust audio volume and mute.

Performance

Noise-canceling microphone: Minimizes echo and other background distractions.

Ideal for PC communications: Including voice & video chat, music, gaming, movies and voice recognition.

Price: $24.99
Click here to buy from Amazon

The Advantages of VoIP Over Traditional Landlines

2010-09-25T09:33:00.000-07:00

You have probably heard about VoIP technology, as there is a lot of "skype hype" out there and praises screamed from mountaintops about similar services. For those of you who do not already know, VoIP is an acronym for Voice Over Internet Protocol or Voice Over Internet Provider)However, as it is with anything new, you probably have a lot of questions which you need answered before you make the decision of investing in VoIP, or even switching over completely from land line telephone services to VoIP.

Do you remember in the not so distant past when only some us had cell phones, and those of us that did just kept them in the glove compartments of our cars, and used them only sparingly? Remember how expensive they used to be? Now look at us! We can't leave home without them, and can barely function in this day and age without even having one. Well, the same kind of development and sudden demand that existed in cell phones is now prevalent in the VoIP industry - in fact, in a few short years, VoIP may replace not only conventional land line phones, but cellular phones as well. VoIP services represent an excellent savings for your pocket, and the efficiency with which VoIP services operate are unmatched when compared to any other type of telephone services. This is why it is of utmost importance for you to understand all of the advantages to VoIP now, rather than later, and get in on this new technology while the price is still right.

The Advantages of VoIP over Conventional Land line Telephones

VoIP technology provides its users with a wealth of benefits. If you already have a computer with a broadband connection, a router, a microphone, and/or headset, then you are already set up and ready to go with VoIP - you're only halfway there. Having all of this set up ahead of time will prove to provide you with additional savings, which you can use to put towards VoIP service, and add any extra features you may want to your desired service package.

Without further ado, here are some of the most popular advantages of VoIP services which have been shared with us in the past, and enjoyed by people just like you all over the world.

There is no need for a land line telephone anymore - While it is not absolutely necessary for you to pull out your conventional phone lines and throw them in the garbage, you will soon find them unnecessary, as VoIP will eliminate the need for any long distance services you will have. While these services are expensive and no longer necessary, you can save money by dropping long distance services from your land line telephones, or drop land line service altogether, as you will not have much more use for it while you are using VoIP. This benefit alone can cause you to become addicted to VoIP.

There Is No Limit To Your Communications - Generally, if you choose to have your VoIP services with one of the more well known companies, they will put you on a flat rate where you can have unlimited communications with whoever you want anywhere throughout the world. For example, if you have a business partner or friend in Germany, and you live in Pennsylvania, there is no need to keep looking for a cheaper way to do so. Most VoIP service providers will charge nothing extra for this service, and in the event that such fees may apply with a particular VoIP provider, the charge is minuscule as compared to conventional land line phones and cellular phones.

With flat rate VoIP services, there is no need for you to not call a loved one over the concern of applicable long distance charges. VoIP eliminates that completely and you are able to talk as long as you want.

You Can Have Multi-Party and Conference Calling - Virtually all VoIP providers offer a service better than the conventional 3-way calling service found with land line and cellular phones. Instead of being limited to only 2 other people in the conversation, you can have as many as you like, because using the internet as the method of delivery with this technology is multidimensional, as opposed to the others which are 2-dimensional. With VoIP, you can use it for conference calls and teleseminars with relative ease. VoIP is an excellent idea for businesses, especially those who transact with others overseas.

No Additional Cost For Internet Services - Most VoIP providers offer service packages which allow you to save money on paying for broadband service from your ISP, as VoIP services can provide you the same quality service as a part of your VoIP plan. By doing this, you'll save more money from this unneeded extra expense. To be sure, always ask your VoIP service provider if this valuable option is available.

VoIP is Extremely Inexpensive: Even the most expensive of all the VoIP internet providers are much less expensive than costly conventional service. Because there are not a whole lot of middlemen or channels which help provide VoIP services, this brings your costs down dramatically, as no one in the "assembly line" needs to get paid. Also, Because your connection is maintained and established through the internet connection, it has no need to go through land based wiring systems, which need constant maintenance, repairs, and upgrades. VoIP operates using your computer's broadband technology, connecting it instantly to who you need to talk to, with no one between you and the party on the other end. There may be some small charges when calling a land line or cellular phone with VoIP, depending on your VoIP service provider. Although these costs are fractional, consult with your service provider for exact rates, if applicable.

VoIP has Many Free Services - With many VoIP providers, there is no charge to use their VoIP services at all. If someone you know is in England and has VoIP, and you need to speak with them from Australia, all you need to do is activate your VoIP service and talk away. Generally, computer to computer calls are free, but check with your VoIP service provider to determine rates, if applicable. By making these calls over the internet, there are no rental fees for cellular towers or land line phones. This is one of the main reasons why conventional phone services cost much higher than VoIP services.

VoIP Services Travel With You - No matter where you go in the world, VoIP follows you, because the internet is accessible worldwide. Any computer in a coffee house, internet cafe, library, hotel computer room, etc., with a broadband connection is suitable for using VoIP. This is extremely advantageous, as if you need to make an overseas phone call, or even a phone call overseas within the country you are in, you can make a phone call at a very small price per minute if calling a land line or celluar, and possibly free if the other party has VoIP service. This works out to be drastically cheaper than hotel room rates, cellular roaming and long distance charges, and conventional long distance charges. Think of all of the places in your home country where there are broadband or WiFi, or wireless, "hot spots." Where these exist wherever you go, you can use your VoIP service, just pull out your headset and microphone and you're ready to connect. There are also VoIP phones, which resemble cellular phones that can be used for this purpose by tapping into the signal provided. Sometimes, these special phones are provided with your VoIP package. With these nifty things, anywhere a broadband connection exists, you can use your Portable VoIP phone, as everything is configured automatically, once the signal is detected.

VoIP Comes With Loads Of Free Features - Features which you would normally pay extra fees for on land line and cellular services, such as call waiting, caller ID, call forwarding, three-way calling, and voice mail, etc. These features are very easy to use and are completely set up and ready to go upon purchasing a package with a VoIP provider. Most people never use these features when associated with the other types of telephones as they came with additional fees. Once experienced with VoIP, these features are nearly indispensable. As with conventional phones, your particular VoIP package company you choose to sign up for can determine which services are included and which ones are not.

VoIP is Data Capable - That is, VoIP is more than capable of making data calls, such as faxes. Using your broadband connection, you can send an international fax at a much lower cost, and much quicker than you would with a cell phone or land line phone. As some of us know, the fax capabilities with a cellular phone were spotty at best. VoIP works just the same in this regard to downloading a file from the internet.

Here are some comments we have received from satisfied customers who have purchased VoIP service and have written into us. Read what they have to say about the tremendous benefits of VoIP service

"Wow! That's all I can say! I was at a convention in Milan, Italy and needed call my wife in Cincinnati. If I had used my cell phone, it would have cost me $1.06 per minute. With VoIP, that cost me next to nothing! Thanks for the recommendation." - Robert J., Cincinnati, OH USA

"This is totally cool. Thanks for turning me onto this. I can now talk to all my chat friends online through VoIP rather than sit in front a monitor like all day typing. Cool Beans!" - Sally D., Decatur, GA USA

"With my contacts in America, I can do whatever I need to do with at 75% of what my previous costs were. Whether it be a fax, a phone call, or even a conference call. Can you imagine the money I save each year now just in travel alone, thanks to the teleconferencing features in my VoIP plans?" -- Ian Mc., Dublin, Ireland

"I would have thought that the service would have been spotty, or sounded like you were talking in a bucket or something. But, to my surprise, I noticed no difference in quality of the phone calls I make as compared to the phone calls I make on my mobile or land line phone. This VoIP stuff is amazing! I'll even go out on a limb and say that the quality is a tad bit better than my land line service!" - Meghan P., Ontario, Canada

In reading these testimonials I'm sure you can see that these satisfied customers are already reaping the priceless benefits of VoIP in their business lives and personal lives alike.

As you can see, VoIP will be the new wave in telecommunications in the future. There is no doubt that the time is now to secure a VoIP service for yourself whether you are in business, or even for personal use. Not doing so now will only leave you living in the dark ages, and catching up can take longer than we sometimes imagine. Before you sign another cellular contract or make a commitment to land line phone service, look into VoIP, sign up for its cost-effective services and reap the benefits immediately.

By not doing so now, you are voluntarily giving phone companies money that you could be putting towards your savings or something else you may be dreaming of. Why give phone companies any more money than you have to for service which is not 100%?

Read more about Phone Power and other VoIP information at the author's website: Fire Your Phone Company.

Ooma Telo Free Home Phone Service

2010-09-24T16:48:00.000-07:00

Ooma VOIP Telo offers VOIP service for those homes that have access to DSL - Cable - Broadband Internet Service. Using VOIP (Voice Over Internet Protocol) and an optional Ooma Handset you can make phone calls across the United States for virtually free. International calls cost pennies. The base station interprets calls from the handset to your Internet service and calls are transmitted over Internet service protocols and connections. With its sleek design and loaded features, the only thing that's not high-end about the Ooma Telo is the price tag. The Ooma Telo connects to your high-speed Internet and existing home phones, allowing you to enjoy free home phone service, free US calls, and exceptionally low international rates.
Easy set-up - Ooma is a highly intuitive set-up. Most customers are up and making free calls in about 15 minutes. 911 Service - When you dial 911, emergency personnel will automatically have your registered address. Landline Backup Option - Be backed up during power outages or Internet outages to make 911 calls if you also choose to keep a landline connected to your Ooma Telo. Low cost international calling - Make international calls starting at pennies per minute. My Ooma - Hear messages, check call logs and control your preferences online. Online call log - Check your calling history from any Internet-connected computer or mobile device. Free in-network calling - Call another Ooma customer anywhere in the world for free. Dect 6.0 Support for Ooma Telo Handset - Get superb sound quality, security and range without interfering with your Wi-Fi network or other home electronics. Advanced network/firewall configuration - Get a high-performance firewall router, with QoS support, that allows you to setup home-based servers and other network devices.
Price: $249.99

Click here to buy from Amazon

Why is my voice over IP phone service not clear?

2010-09-24T12:23:00.001-07:00

Posted: September 24, 2010 at 12:45 pm | Tags: clear, Over, phone, Service, voice

I use Net Zero Voice and lately I have been getting complaints that my voice is not clear. What is the deal? Is it the service? The head set that I am using? Or? What is the cost to get a converter to use a regular phone? Will this help make it more clear?

Answer by Randy W
No it’s the internet connection that you have.
It may provide high speed, but it’s not a reliable and steady signal.
In order for VoIP to work well you need at least a 90Kbps upload rate. That a sustained rate, and at that rate you are still only getting a 80% signal quality.
To test this try making a call either really later at night like after midnight or before five am in the morning.
There are some thing that you can adjust to help but 9 time out of 10 is the connection.

View the original article here

Review: Unlimited US Telephone Calling With Ooma VOIP?

2008-11-25T21:56:00.000-08:00

Recently new to the market, newcomer Ooma has debuted offering unlimited US calling and no monthly fee.

What's different about Ooma from other services that offered yearly unlimited calling or no monthly fee service is that Ooma is setup to offer premier services, which they do charge a monthly fee for, as well as overseas calling.

What do you get with Ooma?

Ooma is a hardware device that allows you to make and receive calls through your high speed internet service. Basically, you plug in the hub to your router and plug your phone into the hub. That's basically it.

Each hub also comes with a 'scout', a smaller version of the hub, that you can plug in at other locations in your home. You basically plug it in between the wall jack and your phone and it will work with the Ooma service.

The basic service also comes with a free 60 day trial of the premier service.

With the basic Ooma service you get:

Unlimited US calling: Call anyone, anytime, anywhere in the U.S.
Phone number flexibility: Choose a new number anywhere in the U.S. or transfer an existing number for a one-time fee
Caller-ID: See the name and number of who is calling (caller-ID compatible phone required)
Call-waiting: Switch to a new incoming call when you are already on the line
Call-waiting caller-ID: See the name and number of a new incoming call before you switch over
Voicemail: Access your messages remotely from any phone or web browser
Voicemail notifications: Receive notifications via email or text when incoming messages arrive
Broadband Answering Machine™: Listen to messages hands-free with the built-in speaker
ooma Lounge™: Hear messages and control your preferences online
Call Logs: Check your calling history online; filter and sort to find the call you are looking for
Enhanced 911: Emergency personnel are automatically given your registered address when you dial 911 (subject to availability)
Free in-network calling: Call another ooma customer anywhere in the world for free
Outbound caller name: Have your name show up when you call out (other party must have caller-ID with name feature)
Caller-ID blocking: Use *67/*82 to block or display your caller-ID/name for outgoing calls
Call return: Return the last incoming call by dialing *69
Landline backup: Automatic fallback during power/Internet outages or 911 calls (requires basic landline to be plugged-in)
Prepaid international calling: Make low-cost international calls starting at only a penny per minute
Directory assistance: Make 411 calls at $0.99 per call
Warranty: One-year limited warranty

For a monthly fee of $12.99 (currently), you can get these additional services:

Free number porting: Transfer an existing number for free with an annual subscription to ooma Premier
Multi-Ring: Simultaneously ring or forward your ooma number to your mobile phone, or any number you choose
Message screening: Screen your calls by listening in as a caller is leaving their message
Voicemail forwarding: Have your voicemail automatically forwarded to email
Instant Second Line™: Make a second call even when someone else is on the phone (requires ooma Scout)
Enhanced call-waiting: Answer an incoming call even when someone else is on the phone (requires ooma Scout)
Three-way conferencing: Conference two lines together at a push of a button
Send to Voicemail: Transfer a call to voicemail at a touch of a button
Do Not Disturb: Transfer all incoming calls directly to voicemail at a touch of a button
Personal numbers: Select additional phone numbers in any calling area in the US
Directed ringing: Create private extensions which are dedicated to a personal number
Private voicemail: Create private voicemail and Lounge accounts dedicated to a personal number
Distinctive ringing: Control the ring pattern based on a personal number

How does it compare with other VOIP services?

Everyone I've heard from has had excellent experiences with not only the service, but easy setup. But the main difference most users are enjoying is the lack of a monthly fee. The call quality has been reported to be excellent without any choppiness or echoes sometimes experienced with other VOIP services.

It's also been highly recommended in the media, reviews and by existing users.

While voicemail is available with all VOIP services standard, Ooma offers unique access to your voicemail directly from the hub and scout units making checking your voicemail messages easy and much more convenient than any other VOIP service I've found. The voicemail feature is quite flexible offering the option to record your conversations as well as standard voicemail features offered elsewhere.

What are the down sides?

There don't seem to be many cons to Ooma. You do have to pay $39.99 to keep your existing number (transfer it to Ooma) and adding a fax line is not guaranteed to work. You can set up an additional dedicated phone number as your fax line to get around that, but Ooma tells you you may need to turn your fax on manual answer to not interfere with their multiple line calling system. If you need a dedicated fax, you may want to check into this further. An alternative is using an email fax service which is much more cost effective, flexible and environmentally friendly as well.

Bottom Line

If you're looking to save a significant amount on your telephone service and you already have high speed internet access, Ooma looks like an excellent choice to switch to. Unless you need additional features like distinctive ringing, forwarding voicemail, message screening and private numbers, you can stay with the basic service package and enjoy free telephone service. Although even if you opt for the premium service, at $12.99 a month, it's a small price to pay and most likely much less than any other true VOIP service on the market today.

Learn more about Ooma.

Resources:

> Buy.com currently has the lowest price on the Ooma

Compare Complete VOIP Small Business Telephone Solutions

2008-03-25T12:06:00.000-07:00

I recently found out how many different small business telephone solutions are available today when I was asked to help recommend and install a phone system for a small company.

In my research, I chose to focus on VOIP solutions for several reasons:

low cost
ease of installation
convenience of online management

After much background research and comparisons, I narrowed my search down to two providers, Packet 8 and RingCentral.

Here are the benefits of each:

Packet 8

Packet 8 offers both VOIP telephone equipment and service for a reasonable monthly cost. The phone equipment is well designed, fairly easy to use and plugs in using normal RJ11 telephone jacks. High speed internet access is required and the routers connect your telephone lines to your cable modem.

All phone lines are managed online through a control panel, which is a bit confusing at first, where you can modify your settings, phone extensions and system functions.

You can also add dedicated voip fax lines as well by adding an additional router you can purchase from Packet 8.

All plans include unlimited calling in the US, advanced call forwarding, outlook integration, and an auto attendant option that basically manages your incoming calls and routes them to any phone in your system. Each physical phone has a direct number as well as an extension that is available through the attendant.

You can either rent the telephone equipment or purchase it outright.

There are many service plans that start at $39.99 (auto attendant and single phone) depending on where you'd like to call and whether you want to rent or purchase the telephone equipment.

Customer service is available Monday-Saturday during working hours.

RingCentral

RingCentral is setup differently by providing all services except VOIP digital telephone through an online control panel allowing you to get started within minutes of signing up. RingCentral is basically a virtual PBX where you either setup a new business phone number in area code available (or transfer an existing number) and allows you to setup how your callers will be directed without any hardware or equipment.

You can have extensions going to phone numbers anywhere in the world, setup custom greetings, voicemail, setup rules based on time of day, dial by name directories, call forwarding, call screening, music or personalized recorded messages on hold, call screening, caller id, click to call from your web site, outlook integration, call logs, fax on demand, email fax, calling card function and many more.

Service plan costs start at $9.99 a month although you'll most likely end up with the more robust plan at $24.99 which is very reasonable for the features offered. VOIP digital telephone service is available for as little as $4.99 a month and is available in addition to the RingCentral Virtual PBX service.

A 30 day free trial is currently available without obligation. It's one of the only services I found where you can try it and if it's not for you, you can just cancel and walk away.

Support is available 24 hours a day and is quite helpful.

Bottom Line

In comparing these two services I took the following into consideration.

The company I was helping already had phone lines and numbers active in their office and had many contractors working with them throughout the country. The office was small and the principals often worked from home and traveled.

With these factors the RingCentral plan made the most sense for their company. I recommended the Digital VOIP service for their physical office and the RingCentral virtual PBX service that would manage all their incoming calls through one phone number. They could choose to add a toll free number (currently RingCentral is offering 800 numbers at no cost) or user their existing business telephone number.

The positive testimonials and press that RingCentral has received is hard to overlook and gave me comfort in making the recommendation.

If the company was new and didn't already have existing equipment, the Packet 8 service may have been a cost effective alternative, depending on how many 'virtual' employees or contractors were involved.

MagicJack Makes Calling Cheap with Unlimited Plan

2007-12-18T20:11:00.000-08:00

The MagicJack looks like a simple USB thumb drive for your computer, but plug a standard telephone into the other end and for $40 the first year, $20 a year thereafter, it allows you to make unlimited phone calls in the U.S. and Canada. That includes calls you make to the U.S. and Canada even if you happen to be overseas. It also offers some of those nifty premium features you'll find from more established online phone services like Vonage or Skype, like virtual voicemail and a system to find you when you're not at a computer.

“If this is unplugged or if your computer is turned off, you program in up to three numbers to find and when someone calls the phone number associated with this it finds that other number,” says Mel Arthur of Magic Jack.

Source: News14

How Does VoIP Work?

2007-04-10T22:41:00.000-07:00

VoIP is Voice over Internet Protocol. Standard telephone lines are referred to as PSTN or the Public Switched Telephone Network. PSTN works on circuit switching. A good example of circuit switching is the old switchboard operator who would connect callers to receivers by the use of electrical circuits. VoIP is Packet Switching. Packet Switching consists of data packets, or packets of information being carried across the Internet, from your computer to either another computer or PSTN telephone.

VoIP operates in different forms. For instance, you can use VoIP when you use an Instant Messaging program with voice on your computer. These are very popular and now Yahoo, AOL, MSN, ICQ, and even Google have VoIP Instant Messaging programs. The benefits of these programs are that they are free to download off of the Internet, and by using a microphone and your speakers; you can talk over the Internet with any of your buddies. As long as your friends and family members download the same program, you will be able to talk with them as long as you like, and absolutely free. You can talk to anyone, anywhere in the world with VoIP Instant Messengers.

Another method of VoIP technology is to use a VoIP service provider for your basic telephony needs. A very familiar company is Vonage. For a monthly fee, you will receive VoIP services, the same as you pay for your regular telephone services. You can choose to use your VoIP service over the Internet, or you can choose to connect your VoIP to your standard telephone. By connecting a VoIP phone adapter to your modem and standard phone, you will be able to use your VoIP service and your telephone as you would with any other telephone service provider.

Many people prefer to use a VoIP service provider because the cost of local and long distance calling with VoIP is very inexpensive. Many providers offer unlimited, flat rate calling plans. There are other features that are often bundled with your service plan. Features such as Voicemail, Caller ID, Call Waiting, Call Transfer, and 3 Way Calling are often included for free in your selected VoIP plan. By choosing your VoIP service provide and installing a phone adapter, you will be on your way to making low cost VoIP calls in minutes.

You can also purchase a specialized VoIP phone. These phones come in both cordless and corded styles. The cordless VoIP phones work the same as standard cordless phones. Many of these phones also come with conferencing features and are suitable for small or home business needs.

Another form of VoIP telephones are the VoWiFi phones. These are wireless VoIP phones. This is the same technology as VoIP, only you are not limited to a plugged in connection. You can use your VoWiFi phone wherever there is a wireless High Speed Internet Connection. These phones are slightly more expensive then mobile phones and are now becoming popular options for consumers. They are a cost effective choice for those who would like to save a little money.

Another form of VoIP is a hybrid service that is more like a softphone application, making and taking calls directly from your computer (no handset) as well as providing an extensive voicemail system with additional features. PrivatePhone is one example of this service and includes additional features like 'call me back', downloading and posting voicemail messages online and many more. It's an effective choice for classified ad replies, advertising, lead collection and private phone calls.

VoIP has proved to be a viable source of telecommunications. Many companies are now offering VoIP services and those who aren’t have plans to do so. Companies such as Verizon and Sprint offer VoIP services. Other companies are working on creating VoIP phones and VoWiFi phones. There are Hybrid phones on the market, which allow for both VoWiFi and Cellular calling. These phones have many people excited. They can work in a network range as a cellular phone, and then, they can work as a VoWiFi phone, avoiding all roaming charges.

The FCC has issued some regulations regarding VoIP and the ability to call 911. Because VoIP uses the Internet and not a landline phone, when a call is made to 911 from a VoIP connection, the operator who receives the call receives none of the caller’s pertinent information. This includes address or location of the call. Some service providers do not supply 911 at all; others have what is known as Enhanced 911 services. To use these services you may need to activate your service, as well as register your information with 911. However, you will need to sign a statement when you apply for your VoIP services stating that you understand your 911 capabilities may be limited.

New Directory for Skype Users

2006-03-22T05:30:00.000-08:00

A new community of Skype users has been introduced with the goal of building a directory of Skype users contact information. Like a yellow pages directory strictly for individuals and business that can include your phone number, description, location and Skype name. Great idea.

Visit the site at: ListBlue.com.

If you aren't a Skype user, you can grab the software - for free - here and keep in touch with friends, family and even business associates at no cost.

Happy VoIPing!

Mark
Review VoIP Plans and Services

Ten Reasons To Go VoIP

2006-02-27T21:48:00.000-08:00

Why go with VoIP? Many people today are asking the same question. VoIP is Voice Over Internet Protocol. It is also commonly referred to as VoIP, IP, Digital Phone, Broadband Phone and Internet Telephony. VoIP is basically your voice traveling over the Internet as opposed to PSTN or the Public Switched Telephone Network.

VoIP offers many benefits and advantages over PSTN networks. Here are the top ten reasons why you should go VoIP:

1. VoIP Saves You Money

Overall, VoIP is much more inexpensive then PSTN. You simply pay for your Internet service, and then whichever VoIP provider you choose. For a one time monthly fee, you can have unlimited local and long distance phone calls. You will need to check with the VoIP service provider that you choose for exact details on their rates. Sometimes, your VoIP service provider will allow free calls within the world to another computer, yet there may be a fee for calls worldwide to a landline phone. Always check with your chosen service provider for exact details regarding your chosen plan. But overall, the average cost of VoIP is considerably less when compared to the cost of PSTN.

2. Talk with Multiple People at no Extra Cost.

With VoIP, you can talk with more than one person without paying extra for services such as three way calling. With VoIP you can have more than three people on the phone at once. VoIP is the perfect solution for those who want to explore the features of conference calls.

3. Greater Flexibility with VoIP

By using VoIP, you can take your VoIP equipment with you whenever you travel. Your VoIP service provider will send you a converter that will allow you to use your converter with any standard telephone. The converter comes programmed with your telephone number, allowing you to take your phone and phone number with you worldwide. All you will need is a high speed Internet connection and you can use your VoIP phone service.

4. Save Money for Family and Friends by Choosing Your Own Area Code

Many VoIP service providers will give you the option of selecting your own area code number. This is a tremendous benefit to family and friend members who can call you locally, if you select the same area code number. This is especially beneficial when regularly calling friends or family overseas if you can select a local number in their country.

5. For Businesses VoIP allows Real Time Interaction

If businesses and their customers were both using VoIP technology, troubleshooting customers problems would be much easier. They would be able to communicate on the computer and on phone at the same time.

6. The Integration of Audio and Data

VoIP combines audio and data, allowing users to interact with data while using audio capabilities. This has unlimited potential when it comes to business users. Statistics show that the combination of audio and data is not only popular, but on the rise. For example, many people love the camera/cell phone.

7. VoIP includes many Features At No Cost

Many VoIP services include features that normally cost money with standard PSTN. These features include Voice Mail, Call Forwarding, Call Waiting, Caller ID, Call Blocking, Faxing, and Toll Free Calling. You will need to check with your VoIP service provider for an exact offering of the services that are available for free with your plan.

8. VoIP Saves Companies Money

Many companies have advanced telecommunications needs. Due to the fact that VoIP integrates data and video with voice, many companies are opting to go wireless. This is cost effective and more productive overall. They are able to integrate their systems with the Internet as well, leaving them more room for flexibility with clients and enhancing their customer service centers.

9. Reduce In-house Phone Lines

VoIP does not require additional phone lines for multiple users. This saves money. For basic PSTN networks, additional phone lines can cost $100 or more to install. You can save money by using VoIP services throughout your entire house with an additional costs.

10. VoIP Can Build a Faster Network

For companies that need to build a large network, will VoIP incorporate data, audio, video, and web features, but you can build a faster network over the Internet then you can with PSTN. The key to implementing your fast network is to use accurate assessment tools. By using software tools instead of hardware tools, your network may be assessed at any time, anywhere, and without testing individual equipment but by using a central program.

VoIP Quality

2006-02-12T21:08:00.000-08:00

VoIP was not known for great quality when it first appeared on the market. Thanks to technological advances VoIP has been holding their own against telephone heavyweights for quite some time in the area of voice quality. To get the most out of your VoIP connection you will need to invest in an up-to-date computer. If your computer is running on a slow processor or a very old operating system, your computer may not be equipped to handle VoIP and producing the high quality audio needed to have a great conversation. You should always check with your VoIP provider and see what their computer requirements are before signing up. You should make sure that your computer is fully prepared to adequately handle a VoIP connection. At the least, a high speed internet connection and a computer runnning the latest operating system with adequate memory and hard drive space is recommended.

Another step in producing great audio quality and VoIP is your soundboard. If you have a shabby soundboard and speakers, you will not experience the full range of VoIP. Your computer should be well equipped before considering taking the dive and unplugging your telephone wires.

VoIP operates by transmitting audio as data (in the form of Packets) across the Internet. The Packets can be transmitted to another computer or to a standard PSTN phone. If it is transmitted to a PSTN phone, the packet will be reassembled for the other hearer. All of this takes place in the blink of an eye and produces a conversation comparable to other service providers.

For VoIP to produce great quality audio, you will need to make sure that you have a High Speed Internet connection. This can be either DSL or Cable Modem, but VoIP will have conflicting issues with Dial Up. When you subscribe to your VoIP subscriber, you will be given software to install upon your computer. This will also include audio Codecs. Audio Codecs will enable your VoIP with high quality audio and great sound capabilities. There is no reason to believe that you cannot have excellent sound with VoIP.

VoIP is providing customers with not only great audio, but also with great features that are usually only provided for a fee with standard telephone service providers. Features such as Voicemail, Call waiting, Call forwarding, Caller Id, and Call Transferring are typically included free of charge with your VoIP package.

Many small businesses are opting to use VoIP for their telecommunication business needs due to the fact that VoIP offers great quality for a lower price. Small businesses are recognizing that the ability to handle all of their data, voice, and web applications with one service is of incredible benefit to the productivity of their company. The ability to interact with customers in real time, while utilizing E-mail, audio, and web applications is well worth the switch to VoIP.

Call centers are also taking advantage of VoIP services. In the early years of telemarketing history, call centers were comprised of one central office where hundreds, if not thousands, of employees gathered together to handle customer service calls. Now, by utilizing VoIP, call centers can exist anywhere worldwide. Many business owners are now outsourcing their business overseas, and with VoIP technology, agents can be hired around the globe, and in different time zones, allowing companies to have cost effective labor, that works 24 hours a day, 7 days a week.

There are other benefits for small businesses incorporating VoIP service. It is a great way for mobile employees to stay connected to their main offices and they can take advantage of the affordable rates. Mobile employees can also benefit from the fact that VoIP can be used anywhere there is a High Speed Internet connection. That means that if an employee travels a lot, they can receive business calls on their current work number via their laptop. This is an incredible savings not only of dollars, but of valuable business calls that may other wise be lost.

All in all, VoIP has increased to a viable alternative to traditional landline phone service. The quality has developed to the point that VoIP is a viable competitor against major telephone companies. As products and services continue to develop, we can only expect that VoIP will increase in quality, service, and standards. People value the nature of VoIP for its flexibility; cost effectiveness, ability to increase business productivity, and overall simplicity of design.

VoIP, Now a Proven Alternative

2006-01-18T08:43:00.000-08:00

Telephones have been plugging in for over 100 years. Today, thanks to new technology and the way people are thinking of telecommunications, people are literally pulling the plug on their telephones.

VoIP stands for Voice over Internet Protocol and this technology is taking the world by storm. More American homes are including computers with High Speed Internet connections, and with high tech homes, exposure to all of the options available to home users are changing the way people think about communication.

VoIP offers many benefits to both home residential users and businesses worldwide. In America, people are opting to go with VoIP due to the beneficial savings on local and long distance phone charges. Other reasons people prefer VoIP is that many of the calling features that are included for free with VoIP services are offered for a fee with standard telephone services.

VoIP originally was given away for free over the Internet. Programs such as Dialpad, Skype, Gizmo Project and other Instant Messaging services would allow users to make free long distance calls over the Internet. Now that user demand as increased for this service, free VoIP programs are harder to find. However, many Instant Messaging programs are enabling VoIP and allow users to download the program for free, make phone calls (anywhere in the world) and talk as long as they like.

Instant Messaging programs that are offering VoIP include Yahoo Messenger, AOL, MSN, and ICQ. Google has just recently released their first VoIP enabled instant messenger, GoogleTalk (Gmail account required to use).

Other than these free VoIP services, many VoIP providers will charge a monthly fee for the use of VoIP. It is recommended to research various VoIP providers before selecting the plan that has the amount of minutes you need, (many offer unlimited local and long distance calling) various calling features: such as Voice Mail, Call Waiting, Call Forwarding, and Three Way Calling, and whether or not they provide a phone adapter of a VoIP enabled phone.

VoIP providers are wide and varied. Each will offer a different set of services and products for a different rate. However, you are certain to find a VoIP provider that will best meet your needs and budget.

It isn't hard to use VoIP- simply using VoIP with and Instant Messaging service proves that. In fact, as long as you have a High Speed Internet connection, Microphone, Speakers, and an up to date computer, you are in business.

A phone adapter will connect to your Internet connection (typically by an Ethernet plug) and there will be a phone jack that will allow you to plug in one of your standard telephones. With this phone adapter, your new VoIP service is fully functional with your telephone.

You may also opt for a VoIP designed phone. These phones can come with many features built in such as multi lines, mute, hold, programmable display buttons, and speakerphones.

Businesses are also choosing to pull the plug. Employers are quickly recognizing the benefits that VoIP has to offer not only their productivity but also the benefits available to their employees and customers as well.

VoIP offers a cost effective solution to many telecommunications applications, provide flexibility for employees, and increases customer service response by nearly 50%. It is much more inexpensive for an office building to wireless and rely upon the High Speed Internet connection that they have previously installed in their buildings. Mobile employees can stay connected and save on call charges by using VoIP, and customers can have their needs more efficiently met by using VoIP integrated systems.

Call centers are also making the switch to VoIP and pulling the plug on standard telephone networks. While many companies are choosing to outsource their work to countries where they can hire inexpensive labor, VoIP makes that possible. Not only is VoIP a perfect solution for overseas outsourcing, it is also paving the way for home workers as well.

Customer service applications are greatly enhanced by VoIP. Companies can have Integrated Voice Response systems that will handle calls and efficiently transfer them to the appropriate department. All of this can be done while still enabling real time interaction with E-mail, Audio, and Web Control features. VoIP has proven that it's a viable alternative to standard PSTN telephone networks.

New WiFi VoIP Phones Are Coming

2006-01-15T09:46:00.000-08:00

Looks like going VoIP will now be going wireless.

If the announcements from the recent Consumer Electronics Show (CES) in Las Vegas are any indicator, WiFi VoIP phones are the next big trend.

Several manufacturers including Panasonic, Uniden and Motorola have announced cordless VoIP phones that have built-in adapters preset to popular VoIP services like Vonage and Skype. The phones will not only work on your home or office wireless network, but at wireless hotspots found in airports, hotels, coffee shops, malls and other locations.

Vonage previously has bundled service with several phone systems including the VTech IP 8100-2 (pictured above) which has received excellent reviews.

Currently about 5 million users have VoIP and that number will increase to approximately 20 million over the next 2 years according to analysts.

Great news for those of us using VoIP. Keep innovating!

Happy VoIPing

Mark

Call Santa Free on VoIP

2005-12-12T22:35:00.000-08:00

Vonage is offering a nice service for children of their service... a free call to Santa. Kids of all ages can call and listen to Santa and leave a message with the Christmas wishes.

If you have Vonage, just dial *101.

Best wishes for a happy VoIP holiday!

Mark

5 Benefits To Choosing VoIP

2005-11-13T21:00:00.000-08:00

There are many benefits and advantages to switching from a standard phone line (Public Switched Telephone Network). VoIP technology is growing and changing every day. Major corporations are transferring their business needs over to VoIP and households worldwide are making the switch. VoIP is produced by transferring voice into digital data over the Internet. Because the data is smaller compared to a standard electric unit, VoIP users save on valuable bandwidth as well. If you have a high-speed connection in your home, then you can utilize VoIP. You may need to purchase some equipment, such as a VoIP phone adapter. The phone adapter will allow you to use all of your telephones with the VoIP technology. You may also need to purchase a router. Most of your VoIP service providers will supply you with the hardware that you need. You even have the option of purchasing phones designed for VoIP as well as Videophones that will display images while you speak.

VoIP is certainly the wave of the future. Many major computer companies have already begun to incorporate VoIP with their Instant Messaging programs. Yahoo has also recently purchased the VoIP Company, Dial Pad. Now, Instant Messaging programs such as Yahoo, MSN, Google and AOL allow pc-pc phone calls. The world is making the switch to VoIP, but in case you are still unsure if VoIP is right for you, here are five benefits to adding VoIP to your home and business.

VoIP is Cost Efficient

Whether for your home or business, VoIP is just plain cheaper then other telephone options. You can reduce the cost in your home by saving on long distance and local telephone calls. Many VoIP service providers have plans that allow unlimited local and long distance calling. You will have to check with several companies to see how their unlimited local and long distance calling areas compare. You also save money by using VoIP throughout your house. You won’t need to install additional phone jacks and wires, you just add on to your VoIP system through your cable or dsl internet connection.

VoIP Integrates your Audio, Data, and Video Applications.

VoIP systems can integrate your telephone with your computer applications such as E-mail, Fax, Web conferencing, and Video Phone needs. This saves money and energy by combining all of these services into one basic application. You can use your phone and access all of your other programs at the same time, allowing greater freedom and is a simpler way for the home owner to utilize all of these different products.

VoIP Provides Flexibility

VoIP allows users tremendous flexibility. For instance, many VoIP users can take their phone adapter with them, and use their telephone number anywhere they have access to an Internet connection. This includes traveling overseas, while staying in hotels, or even camping. If you have high speed Internet, you will be able to take phone calls on your regular number anywhere you travel. This is a much better solution for those with active lifestyles compared to the expense of cell phones as well as being the perfect solution for mobile employees and those whose jobs require a good deal of travel.

VoIP Users Can Choose their Own Area Codes

VoIP providers allow users to choose their own area codes. This is a fantastic option for those whose friends and family all live in one particular location, and they are out of state. By choosing your family and friend’s area code, you are allowing them to call you by making a local call, whenever they choose, and they will not have to pay long distance charges. Some providers extend the area codes to other countries. This would be extremely beneficial to someone whose friends and family are halfway across the world where you can get a local number and save your family the international long distance rates.

VoIP offers Free Features

Features that typically cost extra with standar phone services are usually bundled with VoIP unlimited calling plans. These features include Voice Mail, Call Forwarding, Caller ID, Call Waiting, Call Block, Call Return, and Do Not Disturb. Because of the integration between VoIP and the Internet, many service providers will allow you to access and control all of your VoIP phone features through the Internet. With VoIP, users have greater access to control all of their phone features as well as save on charges.

Choose VoIP and enjoy!

Mark
http://broadbandphonespot.blogspot.com

What's a Gizmo?

2005-10-01T11:48:00.000-07:00

In the burgeoning VoIP market, a new breed of network has gained popularity. It's called Gizmo Project and according to their website, it's a free phone for your computer.

You may say, new? But what about Skype, Google and other free VoIP services?

Well you'd be right except for two important reasons:

features
open network

You see, Skype, the current leader in the "free" VoIP market (and recently purchased by auction giant, eBay) operates in a closed network. You can't connect to other VoIP networks through Skype, or vice versa.

On the other had, Gizmo Project is an SIP network, and can connect to other open networks using a unique SIP number assigned to you. You can use Gizmo Project as a "soft phone" application (like Skype) or add one of many SIP routers to be able to plug in any standard phone to your network. You can also find SIP phones that plug directly into an ethernet port on a standard router.

Many are calling Gizmo "the Skype-killer" with comments like "no comparison to Skype", "10 thumbs up" and "killer app for podcasting" among others.

Gizmo Project has many of the same features Skype uses (including low cost call in numbers and call out to any phone number service), but here's where Gizmo Project jumps ahead, in my opinion.

forward your calls to any other Gizmo user or any mobile or landline number (a feature just added to Skype's latest release)
add multiple accounts and numbers to Gizmo (Skype only allows one account, but multiple numbers)
Place callers on hold with on hold music of your choice
faster dialing and connecting calls
free conference calling with other Gizmo and mobile/landline users through FreeConferenceCall.com
no need to add a "+" in front of phone numbers when dialing (Skype requires a "+")
built-in phone call recording, perfect for recording important conference calls, teleconferences or phone meetings. Recorded calls are saved in .wav format.
open network, call users in other open VoIP networks using their SIP numbers

OK, are there any downsides to Gizmo?

Well, not many, but there are a few:

voicemail is sent as a .wav file attachment to an email address of your choice. This may be a benefit to some, although I prefer the interface Skype provides that allows you to listen to all voicemail messages directly through the GUI without downloading. It's fast!
no automated contact import function
limited incoming call phone numbers. Currently only US and UK numbers are available. Skype offers a larger selection in up to 9 countries.

Gizmo Project uses the SIP Phone network, the company that provides the infrastructure and network.

The call clarity is excellent and if you don't have a comfortable headset, I recommend the mVox portable USB speaker. It's a USB device that connects to your PC and allows you to speak to callers using any VoIP application through it's built-in echo/noise cancelling microphone and speaker. It also has an earbud to allow you to keep conversations private as well.

If you want to test out your Gizmo, call me at my Gizmo account "markidzik".

Find out more about Gizmo Project and SIP Phone.

All the best!

Mark
http://broadbandphonespot.blogspot.com

Skype Releases New Version, Features

2005-09-30T09:19:00.000-07:00

Skype has released version 1.4 with some useful and often requested features.

They include:

Call forwarding - forward calls while you're not signed on to another Skype user account, land line or mobile number. Note: Skype Out minute credits are used for forwarding calls.
Personalizing Features - chose from new avatars (images) to display on your calls and your profile.
Advanced Call Enhancements - better adjustements for sound devices and connections.
Enhanced Dailing and Audio

After installing the new version, I noticed much faster call connections, a more streamlined interface, the new call forwarding feature and faster startup.

Download the latest version from Skype.

Enjoy!

Mark
http://broadbandphonespot.blogspot.com

Ebay To Aquire Skype

2005-09-12T21:56:00.000-07:00

Ebay announced today that it plans to aquire the fast growing and market leading VoIP provider Skype. Ebay plans to integrate Skype's VoIP software into the auction process, allowing bidders to contact a seller via the Skype application, allowing last minute bidders to get questions answered and adding a more human touch to the currently "all email" Ebay.

Here's a Reuters story about the planned aquisition from MyWay.com:

SAN FRANCISCO/LONDON (Reuters) - EBay Inc. has agreed to buy Internet phone-calling phenomenon Skype for up to $4.1 billion, tapping a hot source of growth and putting it into rising competition with rivals from Google to local phone company.

EBay (EBAY) said on Monday it will pay $1.3 billion in cash and $1.3 billion in stock for explosively growing Skype , which will allow eBay to add free Web telephone calls to its online auctions. It will make a further payout of up to $1.5 billion if certain financial targets are met.

The deal will cut eBay's earnings by about a penny per share until the end of 2006 before beginning to boost eBay's profitability, Chief Financial Officer Rajiv Dutta said. Its shares rose 45 cents, or 1.17 percent, to $39.07 on Nasdaq.

EBay is renowned for its Internet marketplace linking more than 150 million buyers and sellers, who currently exchange about 5 million e-mails per day. It hopes that offering free Skype calls within eBay will smooth the way for more deals to go through, and let the company charge merchants for calls that lead to sales.

Skype already leads the booming voice-over-Internet (VOIP) market, which is seen as a threat to traditional phone companies and is being aggressively targeted by online powerhouses such as Time Warner Inc.'s (TWX) AOL unit Yahoo Inc. (YHOO) and Google Inc. (GOOG).

Microsoft Corp. (MSFT), for instance, last month moved to build its presence in the Internet telephony market with the purchase of Teleo, while Yahoo bought Dialpad earlier in 2005.

But eBay Chief Executive Meg Whitman said that Skype had a considerable head start.

"We think Skype has an enormous lead -- 150,000 new users a day -- and technology that is generations ahead of where the new entrants are," she said. "And when people are using your brand name as a verb, that is incredibly powerful."

Skype expects revenue of $60 million this year and more than $200 million in 2006, but has yet to turn a profit. In two years, Skype has attracted 54 million members to its free and low-cost Internet-based voice service and is on track to roughly double in size within a year.

EBay is looking to create a new triad of e-commerce, joining buyers and sellers on eBay, with its PayPal online payment system, and the ability to complete transactions via Web phone calls using Skype software, analysts said.

But David Ricci, a portfolio manager with William Blair & Co., said the deal could prove to be a "stretch" for eBay since it appears to fall outside of its core business.

"The motivation for other players is more obvious than it is for eBay," he said, pointing to Internet media companies such as Yahoo, Google and AOL moving into the Internet phone market.

A NEW DIRECTION FOR EBAY

Luxembourg-based Skype offers a free service when users make computer-to-computer calls to other Skype users. Charges apply when Skype users make calls to, or receives calls from, regular phone numbers.

EBay said its merchants would be able to use Skype software to allow buyers with last-minute sales questions to "click to talk" to a merchant's customer service agent.

"Once we integrate communications into e-commerce, we think that Skype is going to remove considerable friction" from the buying and selling process, Dutta told Reuters by telephone.

Legg Mason telecommunications analyst Blair Levin, formerly the chief of staff to Clinton-era Federal Communications Chairman Reed Hundt, said Skype faces competitive challenges of its own as it moves closer to traditional phone services.

Skype could eventually fall under U.S. regulation governing emergency services that could drive up the costs of adding new subscribers. Also, phone companies are moving fast to add video, data and wireless services to their voice offerings. Skype will have to invest to keep pace, Levin noted.

"While Skye certainly has benefited from first-mover advantage, the competitive dynamic for the kind of service it offers is increasing," Levin said in a note to investors.

Nearly half of Skype's users live in Europe, a quarter are in Asia, and an eighth are in North America, providing eBay with a large audience as it seeks to expand outside of its core North American market.

The deal provides a major payout for Skype founders Niklas Zennstrom and Janus Friis, who also created the controversial file-trading network Kazaa that allows music fans to share music for free. The co-founders plan to stay at Skype.

(Additional reporting by Santosh Menon, Kirstin Ridley and Siobhan Kennedy in London)

Google Adds VoIP and IM

2005-08-27T07:57:00.000-07:00

Google released a simple IM and VoIP application the other day, with additional features on the way in future releases.

The service is simple, but designed in typical Google "elegance". It allows users to IM with other subscribers as well as talk through a VoIP connection. Currently a Gmail user account is required to sign up, and if you don't have one, the service automatically sends you an invitation from the user who introduced you to the service (if they have available invitations). A neat feature automatically loads your Gmail contacts into the IM client.

The service is currently in beta. Read more about Google Talk.

All the best VoIP ing!

Mark

Skype Lowers Rates

2005-07-29T14:44:00.000-07:00

Skype announced today that they've lowered their SkypeOut service rates to over 20 countries in conjunction with the 1 year birthday of the SkypeOut service.

The new rate is 0.17 Euros (about 2.3 cents) to the following countries: Armenia, Bangladesh, Belarus, Bulgaria, the Cook Islands, Croatia, the Czech Republic, Denmark, the Dominican Republic, Estonia, Finland, Germany, Hungary, Iceland, India, Indonesia, Ireland, Korea, Lebanon, Luxembourg, Malaysia, Mexico, the Netherlands, Poland (mobile), Portugal, Russia, Slovakia, South Africa, Spain, Sri Lanka and Turkey.

They've also added six additional countries to the new lower global rate plan: China, Greece, Taiwan, Hong Kong, Poland and Switzerland.

Along with the reductions came a few increases. Rates to Saudia Arabia, Papua New Guinea, Oman, Lichtenstein and Haiti have gone up slightly.

The new rates take effect on September 1, 2005.

SkypOut is a unique long distance service that is available through the free Skype application to be able to call almost any number in the world at low prices through your computer and internet connection.

Overall great news for consumers looking to save more on outgoing calls. To find out more about Skype, or to download the software free, visit Skype. If I can help with your Skype questions, email me at markATtriproservices.com (replace the AT) or Skype me at "coachmark".

All the best!

Mark
http://broadbandphonespot.blogspot.com

Packet 8 Offers Incentives

2005-07-21T07:19:00.000-07:00

Packet 8 (8x8), the leader in VoIP video phone service is offering incentives for new customers this summer.

The company is offering free activation on both standard and video phone plans through July, as well as a $19.95 discount. That's at least $49 off standard new account setup.

Packet 8's staff and customers have some interesting applications for their VoIP video phone service. Some staff use it to stay in touch with their children and older parents, and some use it just to check in on their pets and yell at them if they're misbehaving! (the video phone has a neat auto-answer mode) Since the video phones are reasonably priced at $99, the service is getting quite popular.

Using the Packet8 phone service also just got a whole lot cooler, cleaner and even more convenient with the introduction of the Uniden Whole House VoIP System. The slick new Packet8-enabled Uniden UIP1868P is a 5.8GHz digital expandable corded/cordless IP phone system with built-in full router functionality. The UIP1868P is a fully integrated, service-ready phone system available at the Packet8 online store for $159 (base unit and one cordless handset).

Incorporating 8x8’s patented Internet telephony software, the UIP1868P offers plug-and-play access to Packet8’s feature-rich broadband telephone service and can deploy Packet8 capability to as many as 10 Uniden feature rich cordless handsets using a single broadband Internet connection.

Learn more about Packet 8 and their July promotion.

Keep VoIPing!

Mark
http://broadbandphonespot.blogspot.com

Cities Afraid of VoIP Tax Loses

2005-07-03T22:43:00.000-07:00

Most cities around the country rely on telephone tax revenue. In the wake of increased VoIP subscribers, cities are afraid that the loses will affect critical services they provide for their residents.

Telephone service is one of the most taxed services, coming in at between 2 - 21% of your monthly phone bill depending on where you live. Ouch!

Since VoIP is an internet based service, is virtually tax free and unregulated at this time (and should stay that way in my opinoin). There are about 1 million VoIP subscribers today, and upwards of 30 million are projected by 2009.

Read more at the Detriot News.

Mark
http://broadbandphonespot.blogspot.com

Vonage Announces Big Trade-In Wireless-G for Free

2005-06-17T20:58:00.000-07:00

Vonage announced a special promotion that allows any customer to upgrade their existing router to a Linksys Wireless-G router with 2 telephone ports configured for Vonage service at no cost. This offer is available for anyone wishing to upgrade their current router when signing up for the Vonage Broadband phone service.

The way the trade-in works is like this: the customer purchases the Linksys Wireless-G router (WRTP54G) and receives a $10 rebate from Linksys and a $20 rebate from the reseller. The customer activates their Vonage account and after 90 days of service, they get a $50 mail in activation rebate from Vonage. The customer sends in their old router and receives an additional trade-in rebate of $50 from from Vonage. Total rebates are $130 and based on estimated selling price of $130, the router is free.

The promotion runs from June 12, 2005 through July 23, 2005.

Looks like a great way to upgrade your current network to Wireless-G and save about 50% compared to traditional phone service.

Happy VoIP!

Mark
http://broadbandphonespot.blogspot.com

Review your VoIP service options at: ReviewVoIP.com

Skype Announces New Version, Added Features

2005-06-14T21:21:00.000-07:00

Skype has released a new, upgraded version of it's application, as well as brought it's voicemail service out of beta.

In reviewing the new version, it's more intuitive and has an improved look and feel. The voicemail feature is still my favorite, it's just easy to use. They've also added a feature that allows you to leave voicemail messages for your Skype contacts that don't subscribe to voicemail.

Additionally, they've added more ways to import contact lists from other services like MSN and Microsoft Outlook, enhanced profile options and more instant message features.

The Skype software allows you to call other Skype users at no cost, call traditional telephone numbers for approximately 2 cents per minute worldwide, setup an incoming telephone number in 8 countries and throughout the US, setup conference calls, use voicemail, instant message and share files. Skype reports they have 42 million registered users, over 1.5 million SkypeOut subscribers and are registering approximately 150,00 new users daily.

I use Skype for both business and staying in touch with friends and family around the world. For those that work at their computer, it's a great way to communicate without picking up the phone.

It's a pleasure using the Skype software and service. I predict it will continue to grow and be a leading VoIP provider with innovative solutions for telecommunications.

You can download Skype for free.

Have fun and enjoy the new version!

Mark
http://broadbandphonespot.blogspot.com

DLink Partners with Lingo VoIP, Offers Free Trial

2005-06-13T07:10:00.000-07:00

DLink, best known for it's networking equipment, has partnered with VoIP provider Lingo to offer a VoIP solution that includes hardware, service and a free trial.

The offer includes up to $150 in rebates, first month of service free, free VoIP router hardware, no contract and no activation fee. It's only available for online orders through June 30th.

Over 220 area codes in the US are available and you can keep your current phone number. Calling plans start at $7.95 for Lingo to Lingo calls. Lingo is a leading VoIP service provider for both residential and business customers.

To get more information, visit dlinkvoip.com.

Happy VoIPing!

Mark
http://broadbandphonespot.blogspot.com

Vonage Adds Puerto Rico, E911

2005-06-11T10:13:00.000-07:00

Vonage recently announced adding Puerto Rico to it's locations customers can call at no cost with their unlimited calling service plans. Calls to Puerto Rico are a toll call for Vonage basic plan subscribers.

E911 (Enhanced 911) service was also added for customers in areas covered by local telephone carriers SBC, Verizon and Bellsouth.

Happy VoIP!

Mark
http://broadbandphonespot.blogspot.com

Get a free month of Vonage phone service from Broadband Phone Spot.

VoIP Poised For Growth: Statistics

2005-06-07T09:32:00.000-07:00

VoIP is growing strong. Here are some statistics of where it's going:

By 2010 VoIP will account for $80 billion - or 40 percent - of the $200 billion US telecommunications business.
Source: The Yankee Group

1 million residential and small/home office subscribers in North America in 2004, a number expected to reach 17.4 million by 2008.
Source: Infonetics
North American voice over IP service revenue topped $1.3 billion in 2004, and is expected to soar 1,431% to $19.9 billion in 2009
Source: Infonetics

20 percent of US businesses were using some form of VoIP be the end of 2004.
Source: In-Stat/MDR
For residential and business markets, 94% of respondents (service providers) offer hosted IP voice by 2005, up from 56% in 2004
Source: Infonetics

1 million plus VoIP consumer subscribers in the US alone by year-end 2004, a figure expected to reach 3 million by the end of 2005 and rising to 6 - 7 million by the end of 2006.
Source: IDC
Worldwide Wi-Fi VoIP handset revenue totaled $45 million in 2004 and units totaled 113,000.
Source: Infonetics

The number of cable VoIP subscribers in North America jumped 900% between 2003 and 2004, from less than 50,000 to close to half a million, while cable broadband subscribers grew 26%, from 17.7 million to 22.4 million.
Source: Infonetics

Mark
http://broadbandphonespot.blogspot.com

Try eFax FREE! Get your own local or toll-free fax number that lets you send and receive faxes by email, no matter where you are. Great companion to your VoIP service. Try it free for 30 days!

Broadband VoIP Phone Service; Should You Make The Switch?

2005-04-27T22:43:00.000-07:00

Although Broadband VoIP is relatively new, it's become one of the most talked about and used new technologies in recent time. But is it ready for you to make the switch to from your existing phone company? Or even more importantly, why should you switch?

As a small business owner, I asked myself the same questions.

Is the service reliable?
Can I get 911?
What are the advantages?
How much will it cost, or save me?

Well, after a year of using the Vonage VoIP service, and testing others (including the more consumer oriented Skype) several months ago I decided to make the switch and move my home and business telephone service to VoIP.

Was it the right move?

Three months after leaving my local phone company, here are my results.

First, there are the cost savings.

Old phone service:

Home:
$33.00 base + 0.06 cents per minute long distance. Average bill: $49.00
Business:
$49.00 base + 0.06 center per minute long distance + toll free line ($10)
+ incoming toll free calls. Average bill: $72.00 +
Wireless:
$45.00 + toll costs over 500 minutes. Average bill: $59.00

Total communication costs:
Approximately $180 per month.

New VoIP phone service:

Home and Business:
$29.95 base + $5 toll free number + $5 second line. Monthly bill: $39.00 (Includes unlimited long distance in US and 200 minutes of incoming toll free number calls)

Wireless:
$45.00 Average bill: $45

Skype:
Incoming and outgoing calls, mostly international. Outgoing calls approximately 0.02 per minute world wide. Phone number, approximately $15 per quarter and $5 a month for outgoing toll calls.

New total communication costs:
Approximately $94 per month.
Savings of approximately 50%!

Costs are only one benefit, I've found many more:

Travel: When I travel, I take my laptop and either use my Skype Out service at $0.02 cents per minute, Skype In service for $5 a month, or with my phone adapter, make and receive free calls. I rarely use my wireless phone, saving the costs of overages and usually only take incoming calls from those that have my cell number for conveniece. Most hotels have Broadband service and WiFi hotspots are growing in numbers daily. Skype doesn't require broadband service.

Quality: Sound quality is outstanding on all services I've used, including Vonage and Skype. The calls are at least and usually better quality than my old land line phone service.

Reliability: One of my previous concerns has turned out not to be. Vonage provides a roll-0ver service in case my broadband connection isn't available and routes my calls to my cell phone. Also, I always have my cell phone to call out in case of an outage, which has not occured since I've began using the service.

911: My VoIP provider, Vonage, includes 911 service as long as I am physically at my registered location. If I move, or am traveling for an extended period, I have to register my new location to get 911 service. This 911 service is a benefit to me.

Disadvantages:

I've only found one, but I'm not sure it's a disadvantage. No phone or telephone book listings (as of this time). Having my phone number out of the phone book may be a benefit, no cold sales calls! :) With so many other marketing avenues available, the phone book may only benefit a certain type of retail business (I don't have a retail business).

Overall, I couldn't be happier with switching over all my phone services to VoIP and will continue to experiment with additional services (like video VoIP and WiFi wireless phone sets) as they become available. I predict more residential and business users will try and eventually switch over to VoIP as the services continue to add features and more reliable services.

If I can help answer questions, feel free to contact me at markATtriproservices.com (remove the AT).

All the best!

Mark
http://broadbandphonespot.blogspot.com/

Vonage Testing VOIP Handset, Video-over-IP

2005-04-20T23:09:00.000-07:00

Vonage is in tests to offer a VoIP handset telephone for their customers. The price point looks like it will be around $100 and will initially run as WiFi sets. Vonage also announced it was testing video-over-IP with business customers.

Read more at: Yahoo! News - Vonage Sets $100 Price Point For VOIP Handset

AOL Launches VoIP Service

2005-04-07T20:54:00.000-07:00

AOL today launched its much anticipated VoIP telephone service. To start, it's available in 40 US markets and will run $29.99 a month for new users with unlimited local and long distance calling, increasing to $39.99 a month after 6 months. Current users pay $13.99 a month (going up to $18.99 after 6 months) for unlimited local and regional calling. The plans seem to be priced higher than comparable plans from Vonage and Packet8, although they are bundling their online service to set themselves apart. Read more at:

My Way News

VoIP Videophone Is Here: Packet8

2005-04-04T07:38:00.000-07:00

Looks like the videophone may now be a reality, and in reach for most people. Packet8: not only has standard residential and business VoIP service, but also a high quality videophone service as well.

The videophone service requires purchase of the videophone hardware, and of course the party you wish to video conference with must have the same hardware as well. You can make regular (non-video) calls to any number and customers report the service as excellent. To get best quality, you'll need about 256K bidirectional bandwith which is standard with most cable internet services, but may not be available with some DSL services.

Comparing the Packet 8 service to others, it offers similar plans (unlimited residential, business and toll international calls) at a reasonable monthly cost. Packet 8 sets itself apart by offering the videophone service, which is not readily available as well as an enhanced business service called "Virtual Office". The business service includes a conference bridge (up to 20 connections), an auto attendant, voicemail, custom features and unlimited calling to any US and Canada telephone for each extension. This is great for any small to mid-sized office that needs PBX style service at a fraction of the cost.

The standard features included with all plans include all the normal functions you'd expect, plus distinctive ringing, fax, 3 way conferencing, caller id blocking, call return and anonymous call blocking. You can port your current phone number, although it may take up to 6 weeks. During this waiting period, you'll be assigned a temporary number to use.

You can select your phone number based on area code, although all areas aren't avialable, they have a good coverage area. You can select a number from any area they offer. Currently, only US numbers are available. Vonage offer US and UK numbers, and Skype offers US, UK, Hong Kong and France (note, Skype is mainly for personal use at this time).

Packet 8 also offers optional services including enhanced 911 service, virtual phone numbers, toll free numbers and do not disturb options. Note that the 911 service incurs an additional monthly cost; in comparison, Vonage includes 911 service at no additional cost.

Whether you're looking for home/home office, small-to-medium business, or video conferencing VoIP telephone service, you'll find Packet 8 offers high quality plans at a fraction of the cost of traditional phone service.

To get more information, visit Packet 8.

Portable VoIP Service Debuts

2005-03-28T20:25:00.000-08:00

An innovative device and VoIP service called "VoiceStick" has been released by i2Telecom. Awarded the Internet Telephony Product of the Year, the device is a 50MB USB flash drive bundled with a Plantronics headset. It can be plugged into any internet enabled computer (dial up or broadband) and in conjunction with one of their flat rate service programs, can be used to call to virtually any telephone number in the world.

The service is aimed at people that are on the go including business travelers, college students and anyone wanting a low cost telephone service.

To use the service, you purchase a VoiceStick for $29.99 (current US price) which includes the Plantronics PC headset (plugs into your PC microphone and audio out connections) and a phone number. When you receive the VoiceStick you just activate a calling plan which ranges from $9.99 to $37.99 per month for unlimited calling. International rates are reasonable, but not the cheapest on the market.

You can plug the VoiceStick into any internet enabled computer and make or receive calls, access voicemail, transfer or use up to 50MB of flash drive storage, or call other VoiceStick users, which is free.

To get more information visit: VoiceStick.com

IT Managers Satisfied With VoIP

2005-03-28T20:21:00.000-08:00

In a study by Sage Research of IT managers in companies with over 100 employees that have either tested or deployed VoIP services, 71% reported that they are either somewhat or very satisfied with their VoIP service. Source: www.SageResearch.com

AOL Steps Into The VoIP Arena

2005-03-17T07:35:00.000-08:00

AOL announced their own VoIP service, using technology from Sonus and Level 3. With 29 million subscribers worldwide, AOL will boost awareness of VoIP, currently only about 22% of US households are familiar with it.

Early VoIP provider Vonage has reported breaking the 500,000 subscriber mark while adding more than 15,000 new customers per week.

Read more at Forbes.com...
Forbes.com: Internet Phone Calls Not Just For Geeks

Skype Adds International and US Incoming Phone Service, Voicemail

2005-03-11T20:23:00.000-08:00

The ultra-popular Skype VoIP peer-to-peer internet telephony service just got better.

Although still in BETA, they've added a slick incoming telephone service and voicemail. For about $13 US, you can get three months of service and a dedicated telephone number in the US, UK (England), Hong Kong or France regardless of where you live and accept calls from anyone, anywhere directly on your PC. The area code selection in the US is limited (about 30 area codes in most major metropolitan areas), although they are committed to adding more.

(Note: In order to use the SkypeIn and voicemail service, you have to download the new BETA software. As with any BETA software, it's smart to backup your current settings and contacts, although after using it for some time, it appears stable and all functions I tested worked fine.)

Your telephone number automatically comes with voicemail included at no extra charge. (You can also order voicemail separately for your peer-to-peer service when you're not available.) Setting up your voicemail is easy, you can customize your greeting, indicate how long to wait before sending to voicemail and what to do if you are on a call when receiving another.

Since I have relatives in England, I setup a UK phone number and began testing. Had the number and voicemail setup and was accepting calls in just a few minutes. Caller ID worked great on the international number (although this is dependant on what provider your caller uses), call quality was better than my old land line and best yet, I never had to pick up a phone.. just my headset and laptop which I use throughout the day.

Another great use I found for the SkypeOut service is to record conference calls for future reference. Since my schedule doesn't always allow me to listen to calls I'm interested in at the time of the call, I dial into the conference using SkypeOut, and use a little program called Perfect Sound Recorder to record it directly to an MP3 file. I then transfer the file to my Archos MP3 player and can listen to it on the road or when I have some free time. Great combination of technology and it's all digital and easy to manage!

If you need help in getting something like this setup, don't hestitate to leave a comment.

Mark
broadbandphonespot.blogspot.com

Major Search Engines Shopping For VoIP

2005-03-10T06:23:00.000-08:00

As about 115,000 US homes switch to VoIP every month, major search engines are looking to get into the market. Google looks like they are now shopping for a telephony partner, AOL announced plans to offer a service within the next month and Yahoo and MSN already have simple services and partnerships, but no solid VoIP product.

Analysts predict that by 2008, 16 million homes will have VoIP service. No wonder the top search engines are looking to get into the market! Read more below.

Google window-shops for VoIP | Tech News on ZDNet:

"The meetings offer further confirmation of the view that as the Net phone business starts to take off, search giants and Web portals such as Yahoo may not be far behind. Among the announcements at VON, America Online said it plans to unveil a VoIP service in the next month, heightening speculation that Yahoo, Microsoft's MSN and Google--its biggest Web rivals--may be exploring similar moves."

Great Press for Vonage

2005-03-06T21:59:00.000-08:00

Vonage is getting great press, and for good reason. Their package is very reasonable priced, easy to get and the unlimited calling plans are very attractive. Perfect for home or SOHO (small office/home office). Look for new wireless phones for Wi-Fi hotspots from Vonage... Net2Phone already has a wireless Wi-Fi phone with their Voiceline service.

"Try New Age Web Dialing"

U.S. News & World Report
March 7, 2005

By Mary Kathleen Flynn

There's a new kid on the telecom block--courtesy of high-speed Internet connections.

Voice over Internet protocol (VOIP) has been batted about in techie circles for many years. Over the past few years, it has been installed in many large companies to replace traditional telephone systems for internal calls. But within the past year or so, home users have begun to buy VOIP services, using their broadband Internet connections to make phone calls across the same pipes that carry the Web traffic. The start-up Vonage has packaged VOIP for the home user. Vonage's Digital Voice service costs $25 per month for unlimited local and long-distance calls in North America. The company boasts 450,000 customers, with an additional 10,000 coming onboard each week.

Vonage is no longer the only game in town, as telephone companies and cable companies have also started selling VOIP services to their residential customers. AT&T's CallVantage and Verizon's VoiceWing start at $30, and Time Warner Cable's Digital Phone starts at about $40.

Increasingly, VOIP service will also be available on wireless devices. Vonage, for example, will soon sell a wireless phone that uses Wi-Fi hot spots.

PC Software VoIP Reviews

2005-03-04T22:26:00.000-08:00

My first thought after reading about placing a telephone call directly from my PC was... cool!

PC VoIP is basically using a software application, your PC headset (microphone and speaker) and your VoIP provider service to place an outgoing phone call.

Here's a snapshot of the Vonage Softphone VoIP service:

There are several different forms of PC VoIP... I'll talk about a few you may consider.

Vonage offers a package called "SoftPhone". You download the application, make a few setting choices and you're up and running to make - or receive - phone calls. That's right, SoftPhone lets you make and receive calls directly from your PC with a dedicated phone number assigned to you. BTW, you can choose the location of the phone number... local or nationwide. It's only available with an existing Vonage account for $9.99 a month, $0.039 per minute (at this writing) and comes with 500 free minutes. One note, the 911 service available with all other Vonage plans is not available with SoftPhone. Call quality is excellent and comparable to other Vonage plans and standard phone lines. Vonage has been rated a "Best Buy" at PCWorld, received an "Editor's Choice" from CNet and received the LapTop Magazine's Editor's Choice award.

Net2Phone has a service called CommCenter. It adds fax, PC to PC and instant messaging to the outgoing phone service, but lacks the ability to receive incoming calls. You don't have to have an existing account to sign up, you can setup an account just for the CommCenter service and you are not assigned a phone number. To use the service you download the software, open a free account, load funds into your account and you're ready to go. PC to PC calls (calls to other Net2Phone CommCenter users) are free, all other calls and fax rates are based on the location of the call. For example, calls to the US are currently $0.02 per minute.

Lingo doesn't currently have a PC VoIP option.

Skype has PC VoIP package called "SkypeOut". The Skype service is basically a P2P (peer to peer) software application where you can connect with other Skype users at no cost. The "SkypeOut" service is an extension of the software that allows you to place calls to just about anywhere for about $0.02 US a minute (as of this writing). You load your account with a minimum of 10 EUR (about $13 US) and all calls are deducted from your balance. The sound quality is excellent, sometimes like a cell phone, but most often as good or better than a standard phone line.

Bottom line: If you're looking for a solid service with a permanent phone number that you can make and receive calls, Vonage is your choice. If your needs demand fax, chat, and outgoing calls only, Net2Phone has it. If you want to connect with others via a P2P network along with phone conference, chatting, file transfer and the option of calling anywhere (for about $0.02 per min), check out the popular Skype service.

Happy calling!

Net2Phone: Grandaddy of VoIP

2005-02-28T23:42:00.000-08:00

Net2Phone is one of the pioneers in VoIP telephone service and offers a wide variety of services. In comparison to other VoIP companies, Net2Phone offers residential, business, PC To Phone, PC To Fax, calling card, VAR, reseller, corporate and infrastructure services.

Their residential and business service plans are very similiar to those of Vonage in cost and offerings (unlimited calling to US and Canada for a fixed monthly cost) although Net2Phone offers a wide variety of additional equipment, including the very cool WiFi XJ100 Cordless Phone that allows you to make and receive calls through your wireless network and VoIP service.

The calling card plans are very competitive, start a 1 cent per minute and are available in several different forms and dollar amounts.

Their Voiceline plans include a free adapter, online control panel access to your phone account and VoIP broadband telephone service. A unique feature of the Voiceline service are the overseas packages available. There are bundle packages for several areas including India, Asia, Europe... specifically designed for those calling overseas regularly. Something to note, the Voiceline plans do not support 911/emergency service, where both Vongage and Lingo do.

Net2Phone has one of the most comprehensive service and equipment offerings of any other VoIP provider and are a popular choice for both residential and business customers.

Review: Skype VoIP

2005-02-26T08:37:00.000-08:00

Skype is not only one of the most popular software downloads around today, it's also an incredibly powerful (and inexpensive) communication tool.

Created by the same team that started KaZaA, Skype is a peer-to-peer tool that allows you to speak with other Skype users directly at no cost, regardless of their location. You can also transfer files, conference with 3 others or instant message.

The innovative part about Skype is its SkypeOut feature that allows you to call just about any phone number for about $0.02 a minute almost anywhere in the world (at this time). To use SkypeOut you just add a minimum of $10 US to your account and your calls are automatically deducted from your balance.

The software interface is intuitive, well designed and easy to use. I had it installed, account credited and making both phone calls and connections in just under 6 minutes. Everything went smoothly and I was impressed in how seemless the process was. Just plug in your headset and you're ready to connect. The call quality has been excellent, similar to cell phone and sometimes clearer than your local phone service.

An interesting thing to note is that if you're making a call out using SkypeOut, the caller ID shows the call from 012345 (or something similar). Be sure to mention this to those you call that screen calls or this is a great anonymous calling tool!

Note, you can't receive regular telephone calls (you aren't assigned a phone number) although you can receive connections from other Skype users.

Skype is a great service if you communicate with family, friends or business associates worldwide or want to reduce your outgoing mobile or long distance telephone expenses. Once you use Skype, you'll probably end up make most of your outgoing calls with it and receive your incoming calls on your mobile or land lines (my experience). With internet access almost everywhere you turn today, with your laptop and headset you can stay in touch just about anywhere you travel.

Overall I give Skype a big thumbs up and would highly recommend it.

VoIP is ready for prime time

2005-02-24T23:15:00.000-08:00

Overview of how VoIP is making an impact on how we communicate, and the plummeting costs. Notice how much the author is saving a month on his mobile phone bill! I'll be reviewing the popular Skype service in my next post.

VoIP is ready for prime time | Tech News on ZDNet:

"For the last few months I have been experimenting with Skype in particular for voice connections when I travel. During the last six weeks, all of my telephone calls--Skype-to-Skype, Skype-to-mobile and Skype-to-fixed line--have been via a headset and my laptop computer. I've connected to the internet via wired or Wi-Fi LANs in hotels, office buildings and restaurants.

In short: my mobile phone bill has plummeted from $500 a month to less than $10 a month. The number of times I have had to use my mobile phone in the US during the past two weeks can be counted on the fingers of one hand. For the most part it is people calling me on my mobile that dominates my usage. My outgoing calls are now few and far between. The prevalence of low-cost or free Wi-Fi across the US means I am at most paying for a local telephone call in the destination country."

What Is Broadband Phone Service?

2005-02-23T00:22:00.000-08:00

In a nutshell, broadband phone service uses the internet to route your incoming and outgoing calls. It's revolutionary and has now becoming a "real" alternative to traditional phone service providers.

Another technical term for broadband phone service is VOIP, or voice-over-internet-protocol.

The service requires a broadband internet connection (cable, DSL, T3, T1, etc) along with some type of phone adapter (each company provides their own compatible hardware).

It's now quite simple to install and setup your service, especially compared to your local phone company. Pretty much just plug and play... plug in the adapter to your cable modem and then to your computer, reboot and if all goes well, you can be making and receiving calls within minutes. Now that's pretty cool!

Your options are to either signup online with a service like Vonage (one of the leading providers) or visit your local computer store (or store that sells computers) and pickup a "retail" installation kit. Ordering online takes a few days to receive your adapter, but in my opinion worth the wait. You get a better adapter and if you use the link above, you also get a free month of phone service.

I personally use Vonage and have been really happy with the service, especially recently. It's taken some time for the industry and service providers to mature and work out the kinks, and I think it's now at a point where it's a viable alternative. So much so that I've cancelled my local phone service and use Vonage exclusively.

Let me know your experiences and any questions you might have.