Friday, October 15, 2010

NetTalk Duo Reviews

NetTalk.com, Inc has a spanking new gizmo to offer VOIP (Voice over Internet Protocol) users. It recently launched NetTalk Duo, which is to be considered as MagicJack’s greatest competitor in the market. Recent marketing research and strategies have shown that it will take awhile for MagicJack to come up with anything to level with this new internet wonder. NetTalk Duo is not your typical VOIP for several reasons. First, its portable and palm-size sleek design can make you carry it anywhere. Second, apart from it can connect you to your loved ones and other important people anywhere in US and Canada, it offers a lower international call rate and provides an even more economical go signal with its unlimited free calls to fellow NetTalk Duo users. Unlimited, International, and Free. What more can you ask for? Of course we cannot leave NetTalk Duo’s grandest and probably its incomparable feature: computer-less. Yes, you read it right. Say goodbye to hefty CPU’s, entangled wirings and cables, and most importantly, bid farewell to running electricity bills. This VOIP wonder offers same VOIP service minus energy, hassle and money consumption. You can easily and directly plug NetTalk Duo to your internet router. If MagicJack uses USB connection, NetTalk Duo befriends Ethernet connectivity and lessens your toil from using a computer and that is one huge convenience escalation.


For only $69.95, you can reach your family, relatives, friends and business partners be it in US and Canada or anywhere in the world without worrying about the cost. This enchanting purchase comes with everything you need for a quick installation, including a 3-ft. Ethernet cable, USB cable and a USB for easy plug and play. The user has to deal with high-speed Internet and start a traditional telephone or wireless cable. Other features of the Duo includes 411 directory, local toll-free 911, three-way incoming calls, call waiting and caller ID. For uninterrupted services, you just have to pay $29.95 for renewal of unlimited landline and mobile number phone calls. It does not require any installation and ensures superior clear and crisp audio feedback quality local and elsewhere.


So what are you waiting for? We are in the golden times when less is more. In this complicated world we live in, we need to make things as simple as possible. More calls for less work and effort. There is no VOIP phone that can do better than NetTalk Duo.


Update: I’ve included a very complete review by one of our readers.


isclaimer,
NetTalk has graciously sent one of their new DUO for testing and dissembling. This report will be factual and non biased.
In no way am I connected, affiliated with to/or indebted to the NetTalk identities.
I am a customer of the TK, able and willing to test.
Philip


Delivery and packaging:
UPS arrived unannounced and unexpected, wife who caters to my eccentric, collected the standard 10×8×5 cardboard shipping box and demanded “What is this? What have you gone and ordered now?


Not knowing who it was from, and not knowing what to expect inside, I slunk down to my office and opened the box with trepidation.


Sitting in a mass of scrunched up copy paper packaging (unprofessional, but better than styro peanuts) sat a sturdy coulourful (blue,green and white), 5×7×3 netTALK DUO box.


Marketing and aesthetics:
At first glance the Duo’s box seems to grab my attention, the picture of the new device prominently displayed in the top half of the cover. On closer examination (maybe this is only me) the small white lettering on the green and the green on white background, was difficult to read. The back cover depicts the DUO and its 2 connection methods.
On opening the box, an air bag the size of 2 standard bars of soap was found on top of a welcome mat card. Removing the mat uncovered a “Quick Starter Guide” and a blow molded cardboard panel which safely housed the DUO in a formed recess.
The DUO is a slick shiny black box the size of 2 match boxes, with a noted feature of corners being cut (joke, funny). A second shallower recess (empty) was evident adjacent to the DOU’s (more on this later).
Below this panel resided, Ethernet, USB cables and the USB power supply.


It should be noted that the weight/thickness of the box need not be as substantial. The size could be reduced to eliminate the need for the air pillow and better accommodate the ¾” short blow molding panel. Shipping from China could house more units in standard shipping cartons.
Note: the right upper corner had what appeared to be rodent teeth marks, poor quality control at shipping.


Assembly and installation:
Like a kid with a new toy and an experienced TK6000 user, I immediately assembled the DUO, plugged in the Ethernet cable and powered the unit.
Almost instantaneously I received a ring back and was able to make a test call (to myself, LOL).
I now sat back and perused the Quick guide, Whew! I installed it correctly without instruction… (instructions are for the weak and uninitiated as well as for confirmation to the initiated)


First issue,
Following the enclosed instructions, I activated the Account Manager https://webvm.nettalktelecom.com/customer/index.php? but could not locate the Password and User name which should have been attached to the blow mold panel, several minutes searching located the scrunched slip of paper in the lower corner of the box (had I not been a TK user I would not have know what to look for) assume this should have been secured in the shallow depression on the blow mold panel..


Second Issue:
The registration went well until I attempted to input my valid Canadian address, (cannot access phone numbers until this section is complete and validated).


Quote:
The E911 will no longer accept a Canadian address, (note: I already have 2 TK6k listed at Canada address).


In order to access the portal for a number selection, you will have to introduce a pseudo (USA Address).


BEWARE… Should you or your family dial 911, Emergency Services will respond to the pseudo (USA Address). Philip


TESTING:
First connection was to an “EnGenius ESR-9752” via Ethernet cable, 30' length and remote from the communications room (in the basement). This circuit is not specified in the router as catering to VOIP and so does not benefit from having a designated IP or QOS.
As note earlier, almost immediate provisioning was accomplished. The new status light turned green and the Ethernet activity lights provided indication of network traffic.


To be fair in my assessment, a 10/100 switch was installed on this Ethernet cable, the DUO along with a TK6k were connected to this remote station (dining room), each with a standard POTS corded handset and their respective supplied power supplies.
On power up the DUO responded to provisioning in ½ the time required for the TK.


Several days of call testing revealed clear uncluttered audio quality.
Note the TK has a reserved IP and QOS, the DUO still straight through connection (no IP reservation or QOS).


As the connection quality and ease of connection may be related to my network, the switch along with its downstream compliment (DUO & TK6k) will be soon traveling to alternate sites for further evaluation. Further report will be forthcoming.


To unclutter this test bed, the individual power supply cubes were replaced with a powered 7 port USB hub, both units are happy with this new power arrangement.


The ability to connect the DUO via USB cabling will wait for a unfettered working version of the driver. :geek:


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