VoIP Service - 9 Facts You Need To Know

VoIP Service is one of the hottest technologies on the internet today. And, unlike so many other internet services, VoIP service - in place of a standard telephone service - actually provides real value to the user.

So what exactly is Voice over IP (VoIP)?

Voice over Internet Protocol. Simply the ability to transmit Voice traffic (an analog conversation) over the internet (a packet based protocol or data conduit). This is done much the way music is digitized when converted to MP3.

You have probably heard of Voice over IP or VoIP before, and maybe even used it, but check your knowledge against this list of 9 need to know facts:

VoIP is an exciting new technology, but it's not yet perfected Skype, and now Google Talk, are the easiest ways to get started Some VoIP Service companies that are here today will be gone tomorrow A VoIP phone is only as reliable as your broadband internet connection You don't want to rely on a VoIP phone line for 911! VoIP phone service does not carry the same legal protections as a landline Low introductory prices for VoIP service will likely increase later, maybe a lot Long distance is getting cheaper all the time, removing some incentive for VoIP VoIP is the future, and merits looking into
VoIP is exciting, but not perfect

We all love something for nothing, but have you ever heard the phrase "There's no such thing as a free lunch?" Sure you have. With Voice over IP, keep in mind that it is a relatively new and developing technology, and the "price" can be lack of quality.

The internet is designed to pass data packets. The ability to resend packets that are lost in transmission is built in to the way the internet works. This works great with data packets - keep resending until the recipient gets it or a predetermined timeout factor.

If a packet is lost with voice, however, how does the person speaking know to stop talking until the packet arrives at the other end? Getting the picture? Think early days of cell phones (depending on where you're at you might be thinking of cell phones today!).

Anyone who has used VoIP, and you probably have been on the receiving end of a VoIP call whether you knew it or not, knows that drop outs and dropped calls do happen. Many businesses are beginning to use VoIP to save money on long distance. Next time you receive a call from a business and the line quality "waffles" a bit, you are probably on a VoIP call.

Skype (or Google Talk) is a must for anyone interested in VoIP

You simply MUST checkout this technology. It primarily turns your computer, with a microphone and speakers (preferably a headset), into a telephone. When you login to Skype, Skype servers can then connect others to you automatically when they "dial" your username.

You can call any other Skype user, who is online, for free. With inexpensive minute packages, you can call any phone number in the world.

WIFI enabled cell phones even have the ability to make skype phone calls right from the phone's menu. This saves paid minutes for other calls and allows international calling to be free.

I know several businesses with employees scattered around the world who keep everyone in touch via free skype calls.

What VoIP companies will be around for the long haul?

Not all VoIP companies are like Vonage, and Vonage is... well, have you noticed that the Vonage stock IPO (initial public offering) was less than well received, with the price of the stock quickly falling 50% and more?

Vonage is probably the best known VoIP company, and if you prowl the internet chat rooms and newsgroups you will see an awful lot of complaints about dropped calls and other quality and service issues. The company may ultimately get the kinks worked out and improve their reputation, but only time will tell.

Many other VoIP companies may not last very long. Don't you kind of wonder about a business that pays up to $200 for a residential VoIP Service referral, as long as the referral stays a $20/month customer for at least two months? I know of one such company. Scary.

Not a big deal if you are just playing around with VoIP on a second phone line and trying to save a little on long distance. But what happens to number portability when the company that has your number no longer answers their phone?

Reliability of the Internet

With Voice over IP, don't forget what IP stands for - Internet Protocol. Is your internet service ever down, or sloooow? Guess what that does to your VoIP service; that's right, what service!

Even if you have the most reliable ISP or Internet Service Provider, the VoIP call needs to get to the other end after being properly routed everywhere in between. If any part of the path fails and cannot quickly redirect, your call is either dropped or nonexistent in the first place.

In order for VoIP service to work well, the entire network must support something known as QoS, which stands for Quality of Service. Problem is, not every path on the internet supports QoS, at least not yet.

Just like a chain, a Voice over IP phone call is only as good as its weakest link.

And that leads right into the next point..

Do NOT rely on a VoIP phone line for 911

Now I know there are those of you who are young, single and carefree who maybe have never had to call 911 in your life and don't expect to have to.

But it's not just seniors and families with children who have medical emergencies, whether it be for someone who lives in that residence or a visitor.

What about fire? What if you have to call the Police?

Do you ever want to pick up the phone to dial 911 and not get an immediate dial tone? Do you ever want to have to redial because the call was dropped? Do you ever want to get routed to the wrong 911 dispatcher? Or have the dispatcher not get your correct address on their screen?

Emergency 911 service is yet to be available with many Voice over IP services in most areas of the United States. Some providers in fact will only let you make OUTBOUND calls from your home because of this (they want you to keep a land line for now).

For those where it does work it depends on the correct data being entered in their master database somewhere and for the routing algorithms to work correctly for your call to get to the correct 911 emergency call center.

Traditional landlines have a variety of legal protections, but not VoIP phone service

With the current attitude of the US Government to keep chipping away at the Consitution in the name of anti-terrorism, I don't expect that many, if any, legal protections will be extended to VoIP. Certainly none that will protect you from Uncle Sam that's for sure. And YES, VoIP calls can be traced, even over encrypted connections!

Don't be sucked in by low introductory rates

We all know how it works. 3, 6, 12 months at a low price, then huge increase once they've got you hooked. Companies like Vonage started out with rates around $50/month. Now they offer intro rates of $20 - $30/month.

You know where they want to go with those rates. Up. The higher the better for them. Quite possibly back toward $50/month.

The only thing that will prevent that from happening is competition. But in order for competition to keep prices down, the customer, that's you, have to be willing to endure the inconvenience of jumping ship. That's a task certain to be more painful if you try to take your phone number with you.

Can you count on the VoIP service provider to make it easy for you to switch to one of their competitors? Can you spell "Busy Signal"? Sure you can. You've been there before. It's not like being able to walk in the office of your local phone company where you can speak to someone in person!.

And for $20 - $50/month, you can buy a lot of long distance these days; which leads me to the next item..

Long distance just keeps getting cheaper

If your primary reason for giving up the quality and reliability of a land line is to get free long distance, your reason is getting smaller every day.

Why? Long distance rates are coming down. Between competition and the fact that telecommunications companies are themselves using Voice over IP to route long distance traffic. The difference, though, is that telecoms use dedicated networks with high dollar equipment to eliminate the dropped calls and to keep the quality of the call in line with what their customers expect.

Many traditional phone customers are being offered unlimited calling packages now. And who doesn't have some spare minutes on their cell phone package to use for a long distance call now and then? The attractiveness of free calling via a VoIP service is diminishing daily.

Conclusion: The future of VoIP

Bottom line? Voice over IP is here to stay. It is the future. For those who feel like being a pioneer, new technology can be fun. Just remember what can happen to pioneers, they get arrows in their back!

If you fancy the latest in technology, take Voice over IP for a test drive, I am.

But when I have a really important call, or I don't want to make a bad impression or I'm calling someone older who doesn't hear so well any more - I pick up a land line, dial 1+ the number and show some respect for the person on the other end of the line.

For more information about Voice over IP and other Windows and Computer issues, visit the author's website at http://www.FreeComputerConsultant.com

Roger DeReu has been working with PC's, as a programmer, IT specialist and independent consultant, since 1984. He currently consults primarily with small and medium sized businesses in the Midwest. He is a Microsoft Certified Professional and Small Business Specialist. The FreeComputerConsultant website was originally created to be a free resource for the employees of his clients to have access to his knowledge for benefit of their home PC's.

Roger's daily computer blog can be found at http://FreeComputerConsultant.WordPress.com

Sign up for his free weekly e-zine, Tip-Of-The-Week, at http://www.freecomputerconsultant.com/e-zine.html

VoIP Phone Systems

VoIP phone systems are used with Voice over Internet Protocol technology. VoIP is the technology used to transmit audio as data or Packets over the Internet to either a computer user or to a landline telephone. VoIP is increasing in popularity, as it is highly valued for its great quality, low cost, sometimes completely free and has incredible features. VoIP phone systems are a viable solution for business needs as well. This will also allow long distance calls for either free or for just pennies compared to traditional phone services.

You can also use VoIP technology by using Instant Messaging services that have voice options enabled. These include, AOL, Yahoo Messenger with VoiceInstant Messenger, Ebay's Skype, MSN and even Google has started their own VoIP messenger.

When using VoIP services, you can simply use a microphone and speakers to communicate with your caller. You need a High Speed Internet connection to allow for your calls to be in real time, and you will also need a soundboard and computer that is up to date with VoIP technology. You may also need a phone adapter for converting standard telephones into VoIP phones, or a VoIP phone.

VoIP phone system adapters are another means of communicating with VoIP. A VoIP phone adapter will connect between your standard telephones, and your Internet modem. Your phone adapter will come with installation and user instructions. Generally, you will need to power off your computer, then connect the adapter to your Internet modem and then plug your telephone into the adapter's phone jack. Power everything back up and you should be good to use your phone. You will need to make sure that you have VoIP service previously installed.

You can also purchase a VoIP phone, specifically designed for use with your VoIP service. VoIP phones come in both corded and cordless forms. VoIP corded phones come with many features. You can purchase a desktop phone that includes speaker phone, Call Waiting, Hold, Speed Dial, Transfer, and programmable keys such as Menu, Dial, Volume, Transfer, Cancel, and Headset or Speaker mode.

New 2 line VoIP corded telephone are also available. Some of the features that come with a phone include 3 Way Conferencing, phone to phone/PC or phone to gateway direct dial. These VoIP phone systems are perfect for small businesses or for use in the home office.

VoWiFi is another option which is becoming popular. VoWiFi stands for Voice over Wireless Fidelity. This is the use of VoIP over a wireless connection. A VoWiFi phone operates by using a wireless network's access point. The advantages of using VoWiFi, is that you can easily pick up network signals or "hotspots" for free. However, VoWiFi will not work if it is out of a wireless range, and immediately you will be terminated from your call. If you have a wireless network that you are local to, you will find VoWiFi to be a great advantage and extremely cost effective.

Another popular choice in VoIP phones is the cordless VoIP phone. These cordless VoIP phones are not the same as VoIP wireless or VoWi FI phones systems. These phones are similar to cordless standard phones. They will work in your house, but not outside, apart from your basic VoIP service.

Issues with network connectivity has driven the need for Hybrid VoIP phone systems. A hybrid is a cross between a cellular phone and VoWiFi. A Hybrid will place your call when you are in your cellular network range, and then, to prevent roaming charges, can pick up free VoWiFi by entering a hotspot. This is a great combination of two technologies and time will tell where the hybrid phone will evolve in the future.

In conclusion, VoIP is an advancement in telecommunications that is here to stay. Whether you use your computer, and Internet Messaging program, a VoIP phone adapter, VoIP cordless or corded phones, VoWiFi or Hybrids the future points to VoIP as the telecommunication method of choice. Today you can choose from VoIP phones, headsets, and even VoIP videophones that work as a web camera incorporating video with your audio. Talk has become very cheap or even free with VoIP phone systems!

Mike Rohan makes it easy to understand and take full advantage VoIP phone system.Make your phone cheaper or even free. To learn more visit =>VoIP Phone Systems [http://www.1st-4-voip.com]

Mini 3.5mm Flexible Microphone for PC/Laptop/Skype

You can take it with you! This slim 6.7 inch mic will slip easily into a laptop case (unless it's a form-fitter!), and features a flexible cable for easy positioning. Installation is as simple as Plug & Play - no drivers or software are necessary. Use it with Skype, for VOIP applications, or chat programs. Adjust the microphone's settings from your PC's audio control panel. Does not require an external power supply. (***Note for Mac users: Apple Mac computer hardware requires a mic with its own power supply. This mic may not be suitable for use with Apple/Mac computers. Check with Apple for your particular model if you are unsure.***)
Sensitivity: -54±3dB
Frequency Range: 100-5KHz
Jack: 3.5mm
Length: 17cm (slightly over 6.5 inches)

Price: $2.95

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NetTalk Duo Reviews

NetTalk.com, Inc has a spanking new gizmo to offer VOIP (Voice over Internet Protocol) users. It recently launched NetTalk Duo, which is to be considered as MagicJack’s greatest competitor in the market. Recent marketing research and strategies have shown that it will take awhile for MagicJack to come up with anything to level with this new internet wonder. NetTalk Duo is not your typical VOIP for several reasons. First, its portable and palm-size sleek design can make you carry it anywhere. Second, apart from it can connect you to your loved ones and other important people anywhere in US and Canada, it offers a lower international call rate and provides an even more economical go signal with its unlimited free calls to fellow NetTalk Duo users. Unlimited, International, and Free. What more can you ask for? Of course we cannot leave NetTalk Duo’s grandest and probably its incomparable feature: computer-less. Yes, you read it right. Say goodbye to hefty CPU’s, entangled wirings and cables, and most importantly, bid farewell to running electricity bills. This VOIP wonder offers same VOIP service minus energy, hassle and money consumption. You can easily and directly plug NetTalk Duo to your internet router. If MagicJack uses USB connection, NetTalk Duo befriends Ethernet connectivity and lessens your toil from using a computer and that is one huge convenience escalation.

For only $69.95, you can reach your family, relatives, friends and business partners be it in US and Canada or anywhere in the world without worrying about the cost. This enchanting purchase comes with everything you need for a quick installation, including a 3-ft. Ethernet cable, USB cable and a USB for easy plug and play. The user has to deal with high-speed Internet and start a traditional telephone or wireless cable. Other features of the Duo includes 411 directory, local toll-free 911, three-way incoming calls, call waiting and caller ID. For uninterrupted services, you just have to pay $29.95 for renewal of unlimited landline and mobile number phone calls. It does not require any installation and ensures superior clear and crisp audio feedback quality local and elsewhere.

So what are you waiting for? We are in the golden times when less is more. In this complicated world we live in, we need to make things as simple as possible. More calls for less work and effort. There is no VOIP phone that can do better than NetTalk Duo.

Update: I’ve included a very complete review by one of our readers.

isclaimer,
NetTalk has graciously sent one of their new DUO for testing and dissembling. This report will be factual and non biased.
In no way am I connected, affiliated with to/or indebted to the NetTalk identities.
I am a customer of the TK, able and willing to test.
Philip

Delivery and packaging:
UPS arrived unannounced and unexpected, wife who caters to my eccentric, collected the standard 10×8×5 cardboard shipping box and demanded “What is this? What have you gone and ordered now?

Not knowing who it was from, and not knowing what to expect inside, I slunk down to my office and opened the box with trepidation.

Sitting in a mass of scrunched up copy paper packaging (unprofessional, but better than styro peanuts) sat a sturdy coulourful (blue,green and white), 5×7×3 netTALK DUO box.

Marketing and aesthetics:
At first glance the Duo’s box seems to grab my attention, the picture of the new device prominently displayed in the top half of the cover. On closer examination (maybe this is only me) the small white lettering on the green and the green on white background, was difficult to read. The back cover depicts the DUO and its 2 connection methods.
On opening the box, an air bag the size of 2 standard bars of soap was found on top of a welcome mat card. Removing the mat uncovered a “Quick Starter Guide” and a blow molded cardboard panel which safely housed the DUO in a formed recess.
The DUO is a slick shiny black box the size of 2 match boxes, with a noted feature of corners being cut (joke, funny). A second shallower recess (empty) was evident adjacent to the DOU’s (more on this later).
Below this panel resided, Ethernet, USB cables and the USB power supply.

It should be noted that the weight/thickness of the box need not be as substantial. The size could be reduced to eliminate the need for the air pillow and better accommodate the ¾” short blow molding panel. Shipping from China could house more units in standard shipping cartons.
Note: the right upper corner had what appeared to be rodent teeth marks, poor quality control at shipping.

Assembly and installation:
Like a kid with a new toy and an experienced TK6000 user, I immediately assembled the DUO, plugged in the Ethernet cable and powered the unit.
Almost instantaneously I received a ring back and was able to make a test call (to myself, LOL).
I now sat back and perused the Quick guide, Whew! I installed it correctly without instruction… (instructions are for the weak and uninitiated as well as for confirmation to the initiated)

First issue,
Following the enclosed instructions, I activated the Account Manager https://webvm.nettalktelecom.com/customer/index.php? but could not locate the Password and User name which should have been attached to the blow mold panel, several minutes searching located the scrunched slip of paper in the lower corner of the box (had I not been a TK user I would not have know what to look for) assume this should have been secured in the shallow depression on the blow mold panel..

Second Issue:
The registration went well until I attempted to input my valid Canadian address, (cannot access phone numbers until this section is complete and validated).

Quote:
The E911 will no longer accept a Canadian address, (note: I already have 2 TK6k listed at Canada address).

In order to access the portal for a number selection, you will have to introduce a pseudo (USA Address).

BEWARE… Should you or your family dial 911, Emergency Services will respond to the pseudo (USA Address). Philip

TESTING:
First connection was to an “EnGenius ESR-9752” via Ethernet cable, 30' length and remote from the communications room (in the basement). This circuit is not specified in the router as catering to VOIP and so does not benefit from having a designated IP or QOS.
As note earlier, almost immediate provisioning was accomplished. The new status light turned green and the Ethernet activity lights provided indication of network traffic.

To be fair in my assessment, a 10/100 switch was installed on this Ethernet cable, the DUO along with a TK6k were connected to this remote station (dining room), each with a standard POTS corded handset and their respective supplied power supplies.
On power up the DUO responded to provisioning in ½ the time required for the TK.

Several days of call testing revealed clear uncluttered audio quality.
Note the TK has a reserved IP and QOS, the DUO still straight through connection (no IP reservation or QOS).

As the connection quality and ease of connection may be related to my network, the switch along with its downstream compliment (DUO & TK6k) will be soon traveling to alternate sites for further evaluation. Further report will be forthcoming.

To unclutter this test bed, the individual power supply cubes were replaced with a powered 7 port USB hub, both units are happy with this new power arrangement.

The ability to connect the DUO via USB cabling will wait for a unfettered working version of the driver. :geek:

View the original article here

VoIP Deployment For Dummies

So you're in charge of implementing a VoIP phone system for your organization? VoIP Deployment For Dummies is a crash course in Voice over Internet Protocol implementation!

Here's how to analyze your network and implement a VoIP phone system, manage and maintain it, keep it secure, and troubleshoot problems. You'll learn how to plan the rollout, work with Session Initiation Protocol (SIP), handle fax issues, and keep your users happy.

• Understand how VoIP works, common misconceptions about it, and the pros and cons for your organization
  
• Compare and comprehend hardware and software choices
  
• Discover the options for touch tones and faxing via VoIP systems
  
• Analyze network devices, IP addresses, connections to remote sites, and other aspects that will affect VoIP implementation
  
• Draw up a test plan, check out both voice and fax transmission, get a report, and schedule the installation
  
• Investigate SIP call generation, identify the elements, understand cancelled calls, and re-INVITE calls
  
• Troubleshoot your system, identify call variables, trace the source of a problem, manage trouble tickets, and resolve failures
  
• Manage latency, jitter, and flap, and take advantage of Wireshark
  
• Find out what to expect when your system goes live

Written by an expert with extensive real-world experience in VoIP implementation and management, VoIP Deployment For Dummies provides the know-how you need. You'll be able to implement your system and manage any issues proactively, which is sure to look good to your boss!

Price: $29.99

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Switching to VoIP Phone Service - Does it Add Value to Your Business?

Why does switching to a broadband VoIP phone service make sense?

VoIP phone systems are flexible, feature rich systems that reduce telecommunication budgets without compromising on voice quality or features. In fact, VoIP has uses way beyond the capabilities of conventional phone systems such as virtual phone numbers, voice mail and fax forwarding, switching from Wi-Fi to cellular network, and more.

In spite of the strides in VoIP technology, many businesses have reservations about adopting VoIP. Their concerns are - substandard voice quality, insecure network, dependence on internet connectivity, cost and complexity of implementation. In this article, we discuss how the benefits of VoIP overshadow the drawbacks, and how to maximize your VoIP system.

Why should you select VoIP phone systems?

VoIP will undoubtedly add value to your business. Here's how:

Improving VoIP technology

Early VoIP restricted users to computer systems and average voice quality. Today's standard phones (with VoIP adapters) and IP phones promise high voice quality, mobility, and various useful features. Existing data networks are utilized by businesses to manage phone calls within the office, leading to huge savings and increased productivity.

VoIP reduces telecommunication costs

Traditional phone systems involve the administration and maintenance of costly infrastructure as per industry regulations. With VoIP, businesses reduce implementation and maintenance overheads by maintaining a single network for voice and data. Movement of employees that typically costs $100 per head is now as simple as plugging an IP phone into another broadband network jack. VoIP providers too fall cheaper than traditional phone system vendors.

Mobility and accessibility with VoIP

An IP phone can be used wherever there is broadband. You can take calls from clients and associates from office, home, a hotel or even a friend's place without their trying your cell phone. Many VoIP systems include software that allows you to make and receive calls on your laptop with a headphone and microphone unit.

Easy VoIP configuration

VoIP phone systems can be configured to forward voice mails and faxes to your email inbox and read emails into voice mail. You can easily manage your messages and mails from one place.

Virtual phone number

You may want your business to have an area code of another region if you are targeting customers there. With VoIP, you can have a virtual phone number with the desired area code.

VoIP improves productivity

Studies show that VoIP systems improve productivity by almost 4 hours per employee per week. VoIP phone system features cut down on the time wasted in managing calls. You can even set your VoIP phone number to ring simultaneously on your cell phone and landline before reaching voice mail, making sure you never miss an urgent call.

Making the most of VoIP phone systems

As you can see, VoIP has much to offer. If you still have concerns about potential hurdles, these tips will help you stay on top of them.

1. Hire VoIP service vendors

Though a standard VoIP phone system is fairly simple to install, hire a VoIP service provider for larger projects. Your network provider may also have a VoIP solution for small businesses and can install and configure it for you.

2. Run a pilot project

Have a small group of people use the VoIP system and verify its usefulness to your business. Once you're satisfied, roll it out across the office. Retain your traditional phone system as a backup during this phase.

3. No missed calls with call forwarding

Configure VoIP phone systems to forward unanswered calls to a cell phone or landline. If there's ever an electricity outage, you won't miss any calls till your backup (generator, etc.) gets going.

4. Secure your network

The only way to circumvent call hacking is to protect your network from denial-of-service attacks and digital hackers. Network security should always be updated and meticulous.

VoIP phone systems are an economical option with all the advantages of a technologically evolved telecommunications system. Small businesses can reduce travel costs with high quality videoconferencing in real time, call center applications, and other compelling benefits of VoIP. With latest wireless phones offering seamless switching between mobile and Wi-Fi networks, VoIP users can look forward to more cost savings and attractive offerings.

Daljeet Sidhu is at TradeSeam. Read our VoIP Service Providers blog article, Small Business VoIP blog article.

VOIP Telephone - Separating the Lies From the Truth

Broadband VOIP telephone service for both business and residetial purposes.

VOIP telephone and voice over ip systems are changing the way people talk on the phone. A VOIP telephone is now helping corporations change their global communications policies and is putting them more in touch with international business partners. A VOIP telephone is changing the way personal users talk to their families and giving them more time to share and communicate like it was originally intended. Distance no longer needs to mean cost thanks to VOIP telephone services.

Having a VOIP phone may make you the most popular person in the office. Imagine having the capability to use your VOIP anywhere in the world and still get excellent rates, possibly even pay no money at all, for long distance phone calls. Incoming calls can be automatically moved to your VOIP phone, regardless of where you have decided to connect to the VOIP network. This gives the VOIP phone user a great deal of mobility and functionality, on the road or abroad. The VOIP telephone is certainly the thinking person's communication device, enabling the entire world to draw closer as the user continues to move through it.

Business VOIP is one of the most popular services available from VOIP providers. Most providers offer free VOIP telephone numbers to use nearly everywhere in the world. These numbers are arranged through organizations that compile and connect people on VOIP networks. VOIP User is one of these organizations and it enables customers the ability to connect to any network and at time anywhere in the world for free. This mobility makes VOIP telephone systems the wave of the future for corporate users and for business VOIP plans.

You can also use a VOIP call center to enable connectivity for customer service at all hours of the day, every day, any day of the year. This type of service is unique to VOIP users because the VOIP call center can actually be mobile, too. As long as the VOIP call center user has a good connection to the internet or to another network, helping out with customer service calls is possible.

Many VOIP systems or providers also provide a series of bundled extras for no extra charge. This PSTN features include great items like 3-way calling, call forwarding, call waiting, automatic redial, and the ever-popular caller ID. The services VOIP call centers provide are also bundled with these great features, making VOIP an even more popular choice among people looking for a great deal with great service features as well. It is a program that seems too good to be true to many people, but the technology is real and the programs work just as they say they will.

The future in terms of VOIP telephone systems is here. Without a doubt, VOIP telephone technology is on its way to taking over the communications work and establishing new trends within a matter of mere years. As systems change and evolve to offer even more capabilities to customers, the customer base of companies like Vonage VOIP will grow significantly and people will flock to VOIP providers to upgrade their existing telephone services to something better. VOIP will change the way we communicate once again.

For more information on VOIP Telephone including Cell Phones and Other Telecommunication Topics visit our website.

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VoIP PBX Solutions For Businesses - What to Look For

Business communications has always been a challenging arena for management....subject to cost, function, reliability, and other pressures and concerns. The emergence of VoIP technology....and specifically application to PBX systems via IP based protocols....has provided an enormous opportunity for companies to reap many benefits.

Many companies today have multiple office locations around the country or around the world. Currently, each office uses its own PBX system and inter-office phone calls are routed through the PSTN and charged long distance and international rates by carriers. Most companies also employ workers on a part time basis who work from their homes. Those workers get reimbursed for telecommunication expenses they incur while performing their duties. It just makes business sense for companies to explore alternatives to consolidate their telecommunication systems and reduce costs.

The answer......purchase a Voice-over-IP enabled PBX system and deploy it in a Virtual Office setup.

Voice-over-IP (VoIP) is a fairly new technology for transporting voice calls over the Internet which allows users to realize substantial cost savings on long distance and international calls. Besides cost effectiveness, VoIP enabled PBX systems (or IP PBX) offer easy integration with existing telecommunications systems and are characterized with low operating costs as their upgrade is done through software updates rather than more expensive hardware replacement. Additionally, the technology simplifies the communication infrastructure (no need for separate voice and data cables) while offering high scalability.

Virtual Office models are used by companies that want to consolidate their communications, reduce costs and achieve more cohesive corporate images. To implement the model, a company has to install a single IP PBX system in its headquarters and distribute to employees IP phones or regular phones with VoIP adapters. Employees can make intra-office and inter-office phone calls through dialing PBX extensions. Such calls are routed through the Internet and are practically free. Company customers, on the other side, can dial a single inbound number plus extensions in order to reach the company's employees. The latter receive the calls on their IP/Regular Phones at any location in the world with Internet connectivity.

So what kind of a VoIP PBX solution does your business need? - a turnkey Virtual Office solution that could be customized to meet your company specific needs.

My recommendation for this solution is the highly acclaimed package from Packet8. Recently 8X8, Inc's Packet8 Virtual Office Solution for small and medium sized businesses received Network Computing Magazine's Editor's Choice award over competitive offerings from Covad Communications and Velocity Networks. That's some pretty stiff competition....and says a lot about Packet8's performance. The Packet8 Virtual Office solution received the highest overall rating for its rich feature set, call management tools and low subscription price.

The Packet8 Virtual Office is a cost-effective, easy-to-use alternative to traditional PBX systems that allows users anywhere in the world to be part of a VoIP-hosted virtual phone system that includes auto attendants, conference bridges, extension-to-extension dialing, business class voicemail and ring groups, in addition to a rich variety of other business telephone features normally found on high-end, premise based PBX systems. Their Virtual Office reduces an organization's telecommunications total cost of ownership (TCO) with a minimal initial investment combined with unlimited local and long distance business calling throughout the United States and Canada and Packet8's low international rates.

Now.....here's an overview of what to look for when making the business case for investment in VoIP technology for a VoIP PBX solution:

* Ways to save money for corporations.....

- Eliminate or reduce intra-office toll charges

- Avoiding service and support contracts on existing PBX hardware

- Eliminate the need for on-going Centrex services -- and charges

- Reduce expansion costs via lower costs for adds, moves and changes; lower user hardware costs

- Reduce the on-going costs for separate voice messaging systems

- Provide productivity benefits for remote and traveling workers who can be empowered with the same integrated capabilities as office workers

- Reduce user training and learning on phone and messaging systems

- Cost-effectively implement unified messaging

- Improve security

- Reduce systems downtime and improve performance

Additional benefits for call centers.....

- Virtualize call centers, allowing more flexibility in the center's configuration....either helping consolidation efforts, or providing enterprise capabilities to telecommuting call center workers

- Improve customer support services and reduce abandoned calls and call times

- Improve customer satisfaction and reduce customer turnover via improved call center services

Cost considerations....

- VoIP telecommunication hardware and software

- IP phone sets or soft phones

- Network upgrades for possible quality of service and performance upgrades

- Implementation labor and professional services

- On-going support and administration labor

- Support and maintenance contracts

- Increased support calls and potential user downtime losses on initial deployment

- IT Training

- User Training

- Write-off, write-down and disposal costs for existing telecommunication assets

Potential project risks......

- Quality of service/performance

- User training and adoption

- Administration and support skill levels and resources

- Proprietary vs. open systems interoperability

How Does The Solution Work?

Inter/Intra office calls.......

Caller A, who is located in the corporate headquarters, wants to make a call to Caller B, who is located in the corporate headquarters or in any of the company's offices worldwide.

Caller A picks up his VoIP device (IP phone, phone with adapter or softphone) and dials Caller B's extension.

The VoIP PBX server searches its internal database and obtains call routing information about Caller B The VoIP PBX server routes the call to Caller B's VoIP device.

If the destination number is unreachable, the system forwards the call to Caller B's voicemail.

As soon as Caller B picks up his VoIP device the conversation starts.

During conversation Caller A's VoIP device convert voice to digital packets and send them to Caller B's VoIP device and vice versa.

Both A and B can use traditional PBX functionality, like call on hold, caller ID, call forward, etc. Calls are free

Outbound calls.......

Caller A, who is located in the corporate headquarters, wants to make a call

to Caller B, who is a company customer.

Caller A picks up his VoIP device (IP phone, phone with adapter or softphone) and dials the customer's number.

The VoIP PBX server searches its internal database and obtains call routing

information about the VoIP carrier, who should terminate calls to Caller B's area code.

The call is routed to the VoIP carrier.

The VoIP carrier terminates the call to Caller's B number over the PSTN.

During conversation, Caller A can use traditional PBX functionality, like call on hold, caller ID, call forward, etc.

Calls are charged on time basis at pre-negotiated rates with the VoIP carrier

Inbound calls.....

Caller A, who is a company customer, wants to make a call to Caller B, who is a company employee.

Caller A picks up his phone and dials the company's central access number.

The VoIP PBX server prompts the caller to enter an extension.

Caller A dials Caller B's extension.

The VoIP PBX server searches its internal database and obtains call routing information about Caller B.

The VoIP PBX server routes the call to Caller B's VoIP device.

During conversation, Caller B can use traditional PBX functionality, like call on hold, caller ID, call forward, etc.

Calls are either free if the company uses a local access number or charged on a time basis if the company uses a toll free one.

Voice over IP (VoIP) technologies carry great promise to reduce telecommunication and networking total cost of ownership while empowering businesses with new capabilities and agility. When making your decision on deploying a Virtual Office VoIP PBX solution consider the strategic and tangible benefits as well as the costs and risks outlined above. If it all seems too overwhelming seek out the assistance of an unbiased independent advisor such as Business VoIP Solution.

Michael is the owner of FreedomFire Communications....including Business VoIP Solution Michael also authors Broadband Nation where you're always welcome to drop in and catch up on the latest BroadBand news, tips, insights, and ramblings for the masses.

Mini 3.5mm Flexible Microphone for PC/Laptop/Skype

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Is VoIP Internet phone service right for you?

Thousands of people each month are VoIP service subscription and have your regular disconnected phone line. Internet phone service is big business for us, the consumers, as it gives us a super cheap alternative to traditional phone service and gives us something very important: CHOICES! Perhaps for the first time in our lives, we are no longer forced to use our telephone services - local phone company is not that great?

VoIP is not for everyone.There are some requirements and disadvantages for the internet that can or can not influence their decision to cambiar.Mayoría people telephone service considers the potential problems associated with VoIP to be children and find that the characteristics of low cost and free broadband phone service outweigh any negatives.

In order to understand the disadvantages of VoIP, it helps to understand a little about what is and how it works.

A brief introduction to Internet phone service

VoIP stands for more popular used to describe the internet telephony service. Voice Over Internet Protocol, means that it is a technical term that describes a set of rules that define how the voice signals are transmitted via standard internet. Some other common terms used to describe VoIP are "broadband phone service" and "IP phone service". As the term implies VoIP, INTERNET SERVICE IS REQUIRED in order to use VoIP.

A small device called a "VoIP adapter" is used to perform complex functions necessary to make possible the voice signals to convey on the internet. The adapter is wired network to your modem router or broadband, and another cable is connected directly to your phone.There are other hardware configurations, but this is the more básica.No phone connectors are required.

During a phone call, the conversation goes through the VoIP adapter and is routed on the internet to its final destination. Why VoIP is so cheap - telephone network are not dependent on expensive companies and switches. With VoIP phone service internet, you can call any phone anywhere in the world. The person you are calling must not also be using an internet phone.

Potential problems with VoIP

Although internet phone service seems and acts like Service regular phone, there are some technological differences that may cause problems with your service from time to time.

E911 dialing is a "must have" for anyone using VoIP as their main phone line. This allows emergency calls to the path to the nearest 911 dispatch Office and identifies its location to the emergency operator. While in 2005 the FCC mandated that all VoIP companies provide E911 service to all subscribers, not all VoIP companies are offering this yet. Is important to choose a provider that you have available in your area service E911 - VoIP your life may depend on it. You are responsible for maintaining your current E911 address to this service to work properly. If you move and forget to change your address with your VoIP provider emergency services will not be able to locate you.A "live" internet connection is required to use VoIP, because calls are transmitted over the internet.This can present a problem when your internet service is down. Broadband is also required by most vendors of VoIP, because internet phone service you need to have enough bandwidth to work properly. Be sure to have on a trusted provider reliable broadband internet service if you are planning on using VoIP as their primary phone. Energy is needed to use the service for internet telephony. Without energy, cable/DSL modem will not work and will not function VoIP - adapter will not have any telephone service.If you live in an area that is prone to power outages, this could be a big problem for you. Existing telephone cabling is not going to work with your new VoIP service unless you make some traditional telephone modificaciones. It's is designed to transmit from the carrier, not the internet switch. If you want to use their existing phones and phone with VoIP you need to disconnect and redirect phone cable connectors entering your house. This is a fairly easy task, but beyond of the scope of this article. Yes using an expandable cordless telephone with VoIP system however, it completely eliminates the need to cheat with any wiring.

Is it right to phone-based broadband for you?

These are some of the most common issues that you need to take into account before VoIP. With an internet phone service switch occurs with most things, there is usually an easy solution that can minimize or prevent any problems.With over 10 million VoIP subscribers in the United States only, it is clear that the disadvantages of VoIP is not keeping people from using it. Yes we take into account the tremendous cost savings, free long distance calls and all free calls features that you get with internet telephone service, more are finding that it's no problem to deal with a few occasional inconveniences.

Ready for VoIP?-compare VoIP providers
Get my free report: what every consumer should know before you subscribe to VoIP
Telephone Internet - the future is here!

Dialog Phone

Miglia Technology Dialog Phone - USB VoIP wireless phone. Are you ready to take on the world? Miglias Dialog Phone lets you call anyone anywhere in the world for free. Dialog is a wire free phone that offers perfect Skype and iChat AV integration, letting you chat for as long as you want to anyone in the world. Gone are the days of watching the clock when making a long distance call. Now you can call your family and friends every day and chat for hours, because every minute spent on the phone is completely free.This stylish and elegant phone is so easy to use that you will be wondering how you ever managed to live without it.
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How is the call quality of VoIP? What are the best providers?

Posted: September 24, 2010 at 9:45 am | Tags: best, call, providers, quality, voip

I am thinking about switching from Cox to a VoIP provider. I have had Vonage and Sunrocket. I loved Vonage, but then I heard about Sunrocket and it was cheaper, so I switched. Sunrocket was horrible, so I switched back to Vonage and it was really bad. I switched back to Cox and that is what I have right now. I am thinking about AT&T Callvantage, but they don’t have an agreement to transfer numbers from Cox. Would it be worth it for me to transfer my number from Cox to Verizon and then to Callvantage or should I find another VoIP provider? If you think I should find another provider which one should I switch to? I live in Rhode Island.

Answer by Roger Vadim
I got Packet8, and I love it!!! but if you had problems with the other ones, you will have trouble with it too….a new provider will not halp you , most problems have to do with you high-speed provider…..here is a guide what and how to do it!!!

Connecting to your VoiP adapter to your network to avoid issues:

1. Connect voip adapter to a vacant port on your existing network router/switch

2. Give your adapter a static IP address from your router/switch. i.e. for a Linksys wrt54gs router, assign the adapter a static IP address of 192.168.1.130, gateway will be 192.168.1.1 (That’s the linksys IP address), subnet is 255.255.255.0 and the dns is whatever your isp uses. If you don’t know it, you can use a dns from level 3. e.g. 4.2.2.1

3. Now, go into your router and look for the DMZ setting. Turn this on, and input the static IP address of the adapter you just made. e.g. 192.168.1.130

4. For those of you who are a bit more knowledgable of networking and MUST use ports instead of the DMZ, the ports for Packet8 are dynamic. They are ever changing. You will need to forward ports UDP 5060-65534 and TCP 8889

5. If after using Packet8, you realize that their is some echo or possibly 1 way conversation, or possibly that you are losing internet connection to your adapter, go back into the router and turn OFF any firewall or SPI settings. If this doesn’t fix the problem, you might have to go back to factory defaults on the BPG510 and place it BEFORE your network router/switch. Placing a 310/410 adapter before the router is NOT an option

That is it. Now, the ports are all open to allow your adapter to work without any issues, HOPEFULLY. LOL!!!

Some notes: If using the BPG510 adapter, to make changes, connect a computer to it initially, and type in 192.168.88.1 then it will ask for a password. The password is “admin” without the quotes. Then change the WAN IP address to what it listed above as an example. You DON’T want to change the LAN IP address. Put in the static IP address in the range of your router like I suggested. When you connect it to the router and all is done, then a computer can be connected on a different port of the router, and still access the BPG510. Instead of the 192.168.88.1, it will be the new wan address you gave it. e.g. 192.168.1.130 . You still have the capability of connecting a computer directly to the lan port of the BPG510 and doing the 192.168.88.1 if you like.

If using the 310/410 adapters, there is no WAN settings. You would change the LAN settings for the IP address you want from your router.

View the original article here

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Ideal for PC communications: Including voice & video chat, music, gaming, movies and voice recognition.



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The Advantages of VoIP Over Traditional Landlines

You have probably heard about VoIP technology, as there is a lot of "skype hype" out there and praises screamed from mountaintops about similar services. For those of you who do not already know, VoIP is an acronym for Voice Over Internet Protocol or Voice Over Internet Provider)However, as it is with anything new, you probably have a lot of questions which you need answered before you make the decision of investing in VoIP, or even switching over completely from land line telephone services to VoIP.

Do you remember in the not so distant past when only some us had cell phones, and those of us that did just kept them in the glove compartments of our cars, and used them only sparingly? Remember how expensive they used to be? Now look at us! We can't leave home without them, and can barely function in this day and age without even having one. Well, the same kind of development and sudden demand that existed in cell phones is now prevalent in the VoIP industry - in fact, in a few short years, VoIP may replace not only conventional land line phones, but cellular phones as well. VoIP services represent an excellent savings for your pocket, and the efficiency with which VoIP services operate are unmatched when compared to any other type of telephone services. This is why it is of utmost importance for you to understand all of the advantages to VoIP now, rather than later, and get in on this new technology while the price is still right.

The Advantages of VoIP over Conventional Land line Telephones

VoIP technology provides its users with a wealth of benefits. If you already have a computer with a broadband connection, a router, a microphone, and/or headset, then you are already set up and ready to go with VoIP - you're only halfway there. Having all of this set up ahead of time will prove to provide you with additional savings, which you can use to put towards VoIP service, and add any extra features you may want to your desired service package.

Without further ado, here are some of the most popular advantages of VoIP services which have been shared with us in the past, and enjoyed by people just like you all over the world.

There is no need for a land line telephone anymore - While it is not absolutely necessary for you to pull out your conventional phone lines and throw them in the garbage, you will soon find them unnecessary, as VoIP will eliminate the need for any long distance services you will have. While these services are expensive and no longer necessary, you can save money by dropping long distance services from your land line telephones, or drop land line service altogether, as you will not have much more use for it while you are using VoIP. This benefit alone can cause you to become addicted to VoIP.

There Is No Limit To Your Communications - Generally, if you choose to have your VoIP services with one of the more well known companies, they will put you on a flat rate where you can have unlimited communications with whoever you want anywhere throughout the world. For example, if you have a business partner or friend in Germany, and you live in Pennsylvania, there is no need to keep looking for a cheaper way to do so. Most VoIP service providers will charge nothing extra for this service, and in the event that such fees may apply with a particular VoIP provider, the charge is minuscule as compared to conventional land line phones and cellular phones.

With flat rate VoIP services, there is no need for you to not call a loved one over the concern of applicable long distance charges. VoIP eliminates that completely and you are able to talk as long as you want.

You Can Have Multi-Party and Conference Calling - Virtually all VoIP providers offer a service better than the conventional 3-way calling service found with land line and cellular phones. Instead of being limited to only 2 other people in the conversation, you can have as many as you like, because using the internet as the method of delivery with this technology is multidimensional, as opposed to the others which are 2-dimensional. With VoIP, you can use it for conference calls and teleseminars with relative ease. VoIP is an excellent idea for businesses, especially those who transact with others overseas.

No Additional Cost For Internet Services - Most VoIP providers offer service packages which allow you to save money on paying for broadband service from your ISP, as VoIP services can provide you the same quality service as a part of your VoIP plan. By doing this, you'll save more money from this unneeded extra expense. To be sure, always ask your VoIP service provider if this valuable option is available.

VoIP is Extremely Inexpensive: Even the most expensive of all the VoIP internet providers are much less expensive than costly conventional service. Because there are not a whole lot of middlemen or channels which help provide VoIP services, this brings your costs down dramatically, as no one in the "assembly line" needs to get paid. Also, Because your connection is maintained and established through the internet connection, it has no need to go through land based wiring systems, which need constant maintenance, repairs, and upgrades. VoIP operates using your computer's broadband technology, connecting it instantly to who you need to talk to, with no one between you and the party on the other end. There may be some small charges when calling a land line or cellular phone with VoIP, depending on your VoIP service provider. Although these costs are fractional, consult with your service provider for exact rates, if applicable.

VoIP has Many Free Services - With many VoIP providers, there is no charge to use their VoIP services at all. If someone you know is in England and has VoIP, and you need to speak with them from Australia, all you need to do is activate your VoIP service and talk away. Generally, computer to computer calls are free, but check with your VoIP service provider to determine rates, if applicable. By making these calls over the internet, there are no rental fees for cellular towers or land line phones. This is one of the main reasons why conventional phone services cost much higher than VoIP services.

VoIP Services Travel With You - No matter where you go in the world, VoIP follows you, because the internet is accessible worldwide. Any computer in a coffee house, internet cafe, library, hotel computer room, etc., with a broadband connection is suitable for using VoIP. This is extremely advantageous, as if you need to make an overseas phone call, or even a phone call overseas within the country you are in, you can make a phone call at a very small price per minute if calling a land line or celluar, and possibly free if the other party has VoIP service. This works out to be drastically cheaper than hotel room rates, cellular roaming and long distance charges, and conventional long distance charges. Think of all of the places in your home country where there are broadband or WiFi, or wireless, "hot spots." Where these exist wherever you go, you can use your VoIP service, just pull out your headset and microphone and you're ready to connect. There are also VoIP phones, which resemble cellular phones that can be used for this purpose by tapping into the signal provided. Sometimes, these special phones are provided with your VoIP package. With these nifty things, anywhere a broadband connection exists, you can use your Portable VoIP phone, as everything is configured automatically, once the signal is detected.

VoIP Comes With Loads Of Free Features - Features which you would normally pay extra fees for on land line and cellular services, such as call waiting, caller ID, call forwarding, three-way calling, and voice mail, etc. These features are very easy to use and are completely set up and ready to go upon purchasing a package with a VoIP provider. Most people never use these features when associated with the other types of telephones as they came with additional fees. Once experienced with VoIP, these features are nearly indispensable. As with conventional phones, your particular VoIP package company you choose to sign up for can determine which services are included and which ones are not.

VoIP is Data Capable - That is, VoIP is more than capable of making data calls, such as faxes. Using your broadband connection, you can send an international fax at a much lower cost, and much quicker than you would with a cell phone or land line phone. As some of us know, the fax capabilities with a cellular phone were spotty at best. VoIP works just the same in this regard to downloading a file from the internet.

Here are some comments we have received from satisfied customers who have purchased VoIP service and have written into us. Read what they have to say about the tremendous benefits of VoIP service

"Wow! That's all I can say! I was at a convention in Milan, Italy and needed call my wife in Cincinnati. If I had used my cell phone, it would have cost me $1.06 per minute. With VoIP, that cost me next to nothing! Thanks for the recommendation." - Robert J., Cincinnati, OH USA

"This is totally cool. Thanks for turning me onto this. I can now talk to all my chat friends online through VoIP rather than sit in front a monitor like all day typing. Cool Beans!" - Sally D., Decatur, GA USA

"With my contacts in America, I can do whatever I need to do with at 75% of what my previous costs were. Whether it be a fax, a phone call, or even a conference call. Can you imagine the money I save each year now just in travel alone, thanks to the teleconferencing features in my VoIP plans?" -- Ian Mc., Dublin, Ireland

"I would have thought that the service would have been spotty, or sounded like you were talking in a bucket or something. But, to my surprise, I noticed no difference in quality of the phone calls I make as compared to the phone calls I make on my mobile or land line phone. This VoIP stuff is amazing! I'll even go out on a limb and say that the quality is a tad bit better than my land line service!" - Meghan P., Ontario, Canada

In reading these testimonials I'm sure you can see that these satisfied customers are already reaping the priceless benefits of VoIP in their business lives and personal lives alike.

As you can see, VoIP will be the new wave in telecommunications in the future. There is no doubt that the time is now to secure a VoIP service for yourself whether you are in business, or even for personal use. Not doing so now will only leave you living in the dark ages, and catching up can take longer than we sometimes imagine. Before you sign another cellular contract or make a commitment to land line phone service, look into VoIP, sign up for its cost-effective services and reap the benefits immediately.

By not doing so now, you are voluntarily giving phone companies money that you could be putting towards your savings or something else you may be dreaming of. Why give phone companies any more money than you have to for service which is not 100%?

Sign up for VoIP today, put these troubles behind you, and stay in touch with the world, rather than yourself alone.

Read more about Phone Power and other VoIP information at the author's website: Fire Your Phone Company.

Ooma Telo Free Home Phone Service

Ooma VOIP Telo offers VOIP service for those homes that have access to DSL - Cable - Broadband Internet Service. Using VOIP (Voice Over Internet Protocol) and an optional Ooma Handset you can make phone calls across the United States for virtually free. International calls cost pennies. The base station interprets calls from the handset to your Internet service and calls are transmitted over Internet service protocols and connections. With its sleek design and loaded features, the only thing that's not high-end about the Ooma Telo is the price tag. The Ooma Telo connects to your high-speed Internet and existing home phones, allowing you to enjoy free home phone service, free US calls, and exceptionally low international rates.
Easy set-up - Ooma is a highly intuitive set-up. Most customers are up and making free calls in about 15 minutes. 911 Service - When you dial 911, emergency personnel will automatically have your registered address. Landline Backup Option - Be backed up during power outages or Internet outages to make 911 calls if you also choose to keep a landline connected to your Ooma Telo. Low cost international calling - Make international calls starting at pennies per minute. My Ooma - Hear messages, check call logs and control your preferences online. Online call log - Check your calling history from any Internet-connected computer or mobile device. Free in-network calling - Call another Ooma customer anywhere in the world for free. Dect 6.0 Support for Ooma Telo Handset - Get superb sound quality, security and range without interfering with your Wi-Fi network or other home electronics. Advanced network/firewall configuration - Get a high-performance firewall router, with QoS support, that allows you to setup home-based servers and other network devices.
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Why is my voice over IP phone service not clear?

Posted: September 24, 2010 at 12:45 pm | Tags: clear, Over, phone, Service, voice

I use Net Zero Voice and lately I have been getting complaints that my voice is not clear. What is the deal? Is it the service? The head set that I am using? Or? What is the cost to get a converter to use a regular phone? Will this help make it more clear?

Answer by Randy W
No it’s the internet connection that you have.
It may provide high speed, but it’s not a reliable and steady signal.
In order for VoIP to work well you need at least a 90Kbps upload rate. That a sustained rate, and at that rate you are still only getting a 80% signal quality.
To test this try making a call either really later at night like after midnight or before five am in the morning.
There are some thing that you can adjust to help but 9 time out of 10 is the connection.

View the original article here